Beau Trch
Geneva
Summary
I have worked multiple jobs in food service for almost 2 years. I am an efficient and friendly worker who can easily get the job done with a smile on my face. I am excellent in a fast-paced environment while also focusing on a customers' wants and needs. I can be personable and energetic at the register and focused and efficient while making drinks.
Overview
3
3
years of professional experience
Work History
Drink Maker
Sweet Stop
02.2025 - 08.2025
- Managed cash transactions accurately while maintaining responsibility for the register''s contents throughout shifts.
- Ensured a safe working environment by adhering to proper food handling procedures, sanitation guidelines, and workplace safety protocols.
- Maintained a clean and organized workspace, ensuring efficiency and compliance with health regulations.
- Received positive feedback from customers for attentiveness, drink-making skills, and friendly demeanor.
- Upheld company standards for quality control by consistently following recipe guidelines and presentation expectations.
- Increased drink sales by effectively promoting seasonal and specialty beverages to customers.
- Assisted in training new employees on drink recipes, techniques, and customer service best practices.
- Reduced wait times for customers by efficiently multitasking during peak hours of operation.
- Balanced multiple responsibilities such as taking orders, preparing drinks, and tending to customers' needs in a timely manner.
Barista
Bad Guy Bagels
02.2024 - 08.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues
- Cleaned counters, machines, utensils, and seating areas daily.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Salesperson
Anew Consignment
09.2022 - 04.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
Education
No Degree -
Geneva High School
Geneva, IL05-2026
Skills
- Speed and efficiency
- Cleanliness and sanitation
- Time management
- Exceptional customer service
- Order taking
- Active listener
- Cash handling
- Opening and closing duties
- Friendly and outgoing
- Safe food handling
- POS systems
Timeline
Drink Maker
Sweet Stop
02.2025 - 08.2025
Barista
Bad Guy Bagels
02.2024 - 08.2025
Salesperson
Anew Consignment
09.2022 - 04.2024
No Degree -
Geneva High School
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