Summary
Overview
Work History
Education
Skills
Timeline
Generic

Baylee Milam

Chicago

Summary

Dynamic professional with advanced communication skills and a friendly demeanor, recognized for fostering client loyalty at Men's Room Chicago. Proven ability to lead teams effectively, promoting collaboration and conflict resolution. Adept in problem-solving and maintaining attention to detail, ensuring high-quality service delivery in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Barber

Men's Room Chicago
07.2024 - Current
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Contributed to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.

Bartender

2Bears Tavern Group
12.2022 - 06.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Service and Engagement Team Leader

Target
06.2018 - 08.2021
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

Barbering License -

Denmark Barber College
Chicago, IL
07-2024

Psychology

University of Northern Iowa
Cedar Falls, IA
05-2020

Skills

  • Advanced communication skills
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Friendly, positive attitude

Timeline

Barber

Men's Room Chicago
07.2024 - Current

Bartender

2Bears Tavern Group
12.2022 - 06.2024

Service and Engagement Team Leader

Target
06.2018 - 08.2021

Barbering License -

Denmark Barber College

Psychology

University of Northern Iowa
Baylee Milam