BATIA THOMAS
Kankakee
Summary
Dynamic professional with a strong background in customer service and sales, notably as an Online Personal Shopper at Walmart. Skilled in product picking and communication, I excel in enhancing customer satisfaction through personalized interactions and efficient order processing. Committed to delivering exceptional experiences while fostering teamwork and empathy.
Overview
9
9
years of professional experience
Work History
Online Personal Shopper
Walmart
11.2021 - Current
- Assisted customers in selecting products based on preferences and needs.
- Engaged with customers to understand their shopping habits and preferences.
- Streamlined order processing to enhance efficiency and customer satisfaction.
- Ensure a positive online grocery shopping experience by accurately selecting and distributing groceries and general merchandise to costumers in timely manner
- Prepping grocery staging area for the following day
Culinary Server
Riverside Senior Life Communities
08.2018 - 10.2021
- Delivered exceptional dining experiences through attentive service and personalized interactions with residents.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health and safety standards.
- Assisted in menu planning by providing feedback on resident preferences and dietary needs.
- Enhanced food presentation by arranging plates and garnishes to meet aesthetic standards.
Guitar Teacher
Life Compass
08.2016 - 06.2019
- Designed engaging lesson plans tailored to individual student needs.
- Facilitated group classes to enhance collaborative musical skills.
- Evaluated student progress through regular assessments and feedback.
- Incorporated various music genres to broaden students' musical horizons.
- Coordinated annual recital pieces
Education
Associate of Arts - Mass Communication
Kankakee Community College
Kankakee, IL05-2026
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Communication
- Team work
Timeline
Online Personal Shopper
Walmart
11.2021 - Current
Culinary Server
Riverside Senior Life Communities
08.2018 - 10.2021
Guitar Teacher
Life Compass
08.2016 - 06.2019
Associate of Arts - Mass Communication
Kankakee Community College