Baseer Syed
Bartlett,IL
Summary
Overall having 10+ years of experience as a Sr. Windows Engineer/Network Admin and System Admin with hands-on experience in Monitoring tools and various applications on Windows server 2003, 2008, 2012, 2016, 2019 and 2022.
Perform Azure Cloud and Server environment implementation and steady state maintenance.
Good knowledge of TCP/IP, DNS, DHCP protocols and RAID and SFTP, and SSH
Experienced in Monitoring to use management, operations, and maintenance of systems and networks and Manages teams and use high risk critical problems and Provide 24x7x365.
Consolidated control by deploying SCCM 2007 solution for Update Management and OS Deployment for Windows Server 2008.
Perform software installations and updates using SCCM
Migrated 1000+ servers from 2012 and 2016 to Windows 2022.
To monitor the network, server, SAN equipment and environmental support systems and use server reboot, replacing hard drive, memory, NIC, motherboard.
Working Experience with system monitoring using installed tools as well as external tools (e.g., SCOM, Solar Winds, EM7, etc.)
Experienced in Active Directory, Azure and VMWare.
Hands on experience with Dell servers, HP PROLIANT, Cisco UCS, Blade center HS22 and HS23 and Storage: ISCSI SAN, FC SAN, NAS, NetApp and EMC.
Maintained detailed VISIO Diagram for the entire data center with all the server information.
Designed and provided solutions for new hardware upgrades and to include decommissioning devices to the warehouse and re-utilization of old hardware devices.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Windows Engineer
The United States Department of Veterans Affairs
06.2019 - Current
- Worked as a Windows administrator and managed a large complex environment consisting of more than 1000+ servers across multiple datacenters on different continents.
- Conducted regular backups and managed user accounts, providing Tier II & Tier III support and troubleshooting.
- Performed software installations and updates using SCCM.
- Provide solutions for all day-to-day issues and uptime stoppage occurring in Health Share/Health Connect Provide, support for application migrations, maintenance Update tickets, go lives and maintain problem/resolution reports for issues addressed.
- Monitored system performance, conducted regular backups, and ensured system security.
- Migrated 1000+ servers from 2008, 2012 and 2016 to Windows 2019 and 2022.
- Experienced in Active Directory, Azure and VMWare.
- Performed daily/weekly operations of both the Endpoint Configuration Manager (SCCM) & Intune platforms.
- Good experience in large infrastructure environment and Data Center.
- Hands-on knowledge of Azure Cloud Microsoft Server OS and Hyper-V product line, storage, networking, management, and associated customer business processes.
- Knowledge and understanding of troubleshooting, incidents and problems, work to resolve issues timely and determine fault or underlying issue. Work with both customer and vendor personnel.
- Maintain Patching, manage certificates, and remediate known vulnerabilities.
- Work autonomously with little direction from supervisors, switching between projects or problems quickly and without warning.
- Scheduled and monitored all the volume replication in case of disaster recovery.
- Maintain detailed documentation for workspace and procedures, updating procedures, software, and hardware layers.
- Performed daily duties including answering internal support calls, Data Center walkthroughs, system health checks and event notification.
- If needed, we de-escalate tickets when working with difficult customers.
- ENVIRONMENT - Windows 2008, 2012, 2016, 2019 and Azure, Remote desktop services, SCOM, Solar Winds, EM7, SRM, SCCM, INTUNE, ILO, HP SIM, SCOM, Firewall, TCP/IP, NFS, DNS and SMTP.
Sr. Windows Engineer
Jabil
06.2016 - 05.2019
- Worked as a Windows Administrator and managed a large complex environment consisting of more than 1000+ servers across multiple datacenters on different continents.
- Experience with implementing and supporting Microsoft Windows Live Communications Server 2003/ 2007/2010.
- To Migrated over 760 workstations to Windows 10 and Execute service improvement plans related to Wintel infrastructure.
- Worked as a lead in absence of Team lead and reported to Deputy Manager.
- Checked and replaced any parts on Dell Power Edge, HP and NetApp Servers.
- Monitored data center servers in Panaroma (Palo Alto Networks) and acted when needed.
- Creating Implementation guides, Standard Operating Procedure, known error records and knowledgebase articles.
- Conducted regular backups and managed user accounts, providing Tier II & Tier III support and troubleshooting.
- To work 24x7x365 operations and provide support for operations and monitoring of the infrastructure computing environment and monitor the network, server, SAN equipment and environmental support systems and use server reboot, replacing hard drive, memory, NIC, motherboard.
- Applied OS patches and upgrades, configured system software, and performed performance tuning and hardware upgrades.
- Experienced & automated multiple scripting languages (ex: Bash, Shell & PowerShell).
- Installed and configured NetBackup server and client software. Took multiple snapshots when needed and monitored backup policies.
- Migrated windows 2012 servers from 2012 to Windows 2016.
- Worked on the Tier III Windows Team and provided full support (Tier III) for the Operating System (Windows 2000/2003/2008 R2), and the hardware, HP ProLiant Servers, Dell PowerEdge, NetApp and CISCO Servers.
- Provide project support by configuring DNS, DHCP, GPO's and Active Directory changes and implementations as needed.
- Managing a large Microsoft Server environment with Systems Center Configuration Management (SCCM) and System Center Operations Management (SCOM).
- Installed and configured larger number of servers, hardware, peripherals, and storage systems, supporting EMR infrastructure and Asset Management applications.
- Provided technical solutions and investigated alternative methods for solving problems.
- Provided 24/7 On Call support onsite and remotely on rotation basis.
- ENVIRONMENT - Windows 2008, 2012, 2016, 2019 and Azure, Remote desktop services, SCOM, Solar Winds, EM7, SRM, SCCM, SCOM, Symantec, Firewall, TCP/IP, NFS, DNS and SMTP.
Windows System Admin
Allstate Insurance (Genpact)
04.2013 - 11.2015
- Working on servers/network infrastructure that includes Windows / administration of Domain Controllers, IIS Web Servers (HTTP/S, FTP and SMTP), Exchange 2003/2010 Mail Servers, NAS, File and print Servers and Terminal Servers on Windows 2003/2008R2/2010.
- Migrated over 460 workstations to Windows 10.
- Experience supporting MS Windows network infrastructure including any of the following: Active Directory, WINS, DNS, DHCP, Group Policy, Exchange.
- Administered and configured IIS server on Windows 2008.
- VMWare Admin, VM Windows and VMware Implementation VMware Policy implementation and Security Review Working with VMware management tools.
- Linux instances are installed as VMware vSphere hosted virtual machines or as bare metal installation on Intel based physical hardware.
- Worked on multiple scripting languages (ex: Shell, PowerShell).
- Migration of production Server 2008 R2 Hyper-V cluster to Server 2012 Hyper-V cluster.
- Deployed Windows 7 images by making use of SCCM.
- Support and maintain the Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server, and other applications.
- Reviewed supporting our MS Windows infrastructure and virtualization technologies.
- In depth Working and technical proficiency in TCP/IP protocol stack and other network protocols such as: DNS, DHCP, Direct Access 2012 / 2016, VPN, and IPV4 / IPV6 and Various Monitoring tools.
- Networking experience integrating, supporting, and troubleshooting Linux systems in N-Tier firewalled, load balanced Data Center networks.
- Performed troubleshooting of DNS, DHCP and active directory.
Education
Master of Science - Information Security System
University of The Cumberlands
Williamsburg, KYBachelor of Technology -
J.N.T.U
HyderabadSkills
- VMware
- VSphere
- Hyper-V
- Microsoft Azure
- Azure AD
- PowerShell
- Python
- SolarWinds
- PRTG
- Windows Backup
- Windows Server
- Active Directory
- DNS
- DHCP
- GPO
Certification
- Professional certified safe scrum master
- VMware Certified Professional (VCP-DCV)
Timeline
Sr. Windows Engineer
The United States Department of Veterans Affairs
06.2019 - Current
Sr. Windows Engineer
Jabil
06.2016 - 05.2019
Windows System Admin
Allstate Insurance (Genpact)
04.2013 - 11.2015
Master of Science - Information Security System
University of The Cumberlands
Bachelor of Technology -
J.N.T.U
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