Barry Stevenson

Inside Sales for a busy Turf Services company with over 4000 turf products. B2B and international sales.

• Recognized by management for providing exceptional customer service.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

• Intake Coordinator and Billing Specialist for Psychology practice with multiple locations. Responsible for new patient intake and billing.
• Ran the front office for all 3 locations and helped facilitate meetings and events.
• Issued, gathered and inspected intake forms to confirm correct signatures and information.
• Processed paperwork, obtained billing forms and secured confidential information.
• Answered and logged incoming inquiries via phone, fax and email.
• Coordinated schedules and appointments, sending out reminders regarding appointment dates.
• Updated patient information on computer system to maintain billing accuracy.
• Reviewed patient records for accuracy and completeness of information in medical billing system.
• Worked closely with clinical staff to ensure accurate coding practices were followed.
• Processed credit card payments from patients in accordance with office policy.
• Generated monthly invoices for patients based on services provided according to established fee schedules.

• Call center sales. Book various destinations for the Walt Disney Travel Co. Inc, coaching other Cast Members in world class Disney customer service.
• Online sales. Support online booking and email channels with sales for Disneyland Resort and Aulani, a Disney Resort and Spa.
• Answer Email and assist with troubleshooting on the Disney Website.
• Media Hosting for visiting Press for Disney events.