Barbara Lizzo
Chicago
Summary
I am an organized and dedicated Administrative Assistant with 24 years of experience providing exceptional customer service in fast-paced environments. I possess keen attention to detail and strong decision-making skills, enabling me to manage multiple concurrent tasks effectively. I have a self-motivated work ethic and can perform well both independently and in team settings.
Overview
24
24
years of professional experience
Work History
Clinic Coordinator
Rush University Medical Center, RUMC
Chicago
06.2022 - Current
- Manages daily clinic operations, ensuring smooth workflows and efficient resource utilization.
- Oversees administrative tasks, including scheduling, record-keeping, and patient registration.
- Coordinates staff scheduling, training, and performance to optimize team efficiency and patient care quality.
- Monitors and manages clinic budgets, inventory, and supply procurement to maintain operational cost-effectiveness.
- Ensures compliance with healthcare regulations and implements clinic policies and procedures.
- Acts as a primary liaison between staff, patients, and management, fostering effective communication and problem-solving.
- Contributes to enhancing patient care quality and satisfaction through operational improvements and support.
Customer Service Representative
Target
Chicago
02.2002 - 02.2020
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to enhance customer service experience.
- Ensured cleanliness and organization of merchandise displays.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
High School Diploma -
Saint Barbara High School
Chicago05-1990
Skills
- Patient discharge
- Problem solving
- Effective communication
- Medical office organization
- Insurance verification
- Appointment scheduling
- HIPAA compliance
- Front desk reception
- Patient confidentiality
- Patient registration
Timeline
Clinic Coordinator
Rush University Medical Center, RUMC
06.2022 - Current
Customer Service Representative
Target
02.2002 - 02.2020
High School Diploma -
Saint Barbara High School