Barbara Bucko
Bloomingdale
Summary
Experienced server for over 17 years now with great customer service skills and enjoy what I do. I also have accounts receivable and project accounting background. Well versed in HVAC company requirements as well as State and Federal Laws. Experience in Microsoft, Direct Dispatch, Explorer, Foundation and Build Ops Accounting System
Overview
28
28
years of professional experience
Work History
Server
York Tavern
10.2006 - Current
- Delivered exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Collaborated with kitchen staff to streamline order delivery and improve service efficiency.
- Trained new servers on menu offerings, service protocols, and best practices for guest interaction.
- Managed multiple tables simultaneously while maintaining attention to detail and ensuring timely service.
Billing Coordinator
Air Comfort
01.2021 - 11.2025
- Managed billing processes, ensuring accuracy and timely submissions for customer accounts
- Coordinated with cross-functional teams to resolve billing discrepancies efficiently
- Creating and send Invoices
- Processing Payments
- Handling customer inquiries about billing
- Generate and send invoices to customers for time and material billing
- Receive and track customer payments
- Maintain, and update client billing records
- Identify & resolve billing discrepancies
- Answer Customer questions about charges
- Collections - Following up on payment dates
Project Coordinator
Admiral Heating and Ventilating
11.2019 - 09.2020
- Coordinated project schedules and resources to ensure timely completion of heating and ventilating installations
- Responsible for answering phones, assisting Service technician requests and entering hours in accounting system
- Explorer Accounting System
- Learned new Accounting software Foundation
- Payroll
- Payables
- Credit Card Payments
- Billing Maintenance Contracts
- Collections
Billing
Oak Brook Mechanical
10.1997 - 09.2019
- Service Billing
- Customer and Vendor Collections
- Waivers
- Spreadsheet
- AP/AR assistance for customers
- Prepared and posted payments
- Streamlined billing processes by implementing efficient data and organization methods.
Education
No Degree -
College of Dupage
Glen Ellyn, ILSkills
- Strong work ethic
- Exceptional service
- Cash handling
- Guest engagement
- Customer Service
- GL Entries
- Payment Processing
- Collections
- AR / AP
- Maintenance Contracts
- Payroll Entry
- Dispatch Entry
Quarterly reward - Certificate of Outstanding Service in Collections
Excelled at Recover of past due payments from customers
Timeline
Billing Coordinator
Air Comfort
01.2021 - 11.2025
Project Coordinator
Admiral Heating and Ventilating
11.2019 - 09.2020
Server
York Tavern
10.2006 - Current
Billing
Oak Brook Mechanical
10.1997 - 09.2019
No Degree -
College of Dupage