Bakari Nance
Crystal Lake
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and communicating with customers. Creative problem-solver versed in customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Salesperson
Al Piemonte CDJR
Crystal Lake
04.2025 - 08.2025
- Assisted customers with vehicle inquiries and product information.
- Demonstrated vehicle features to potential buyers during test drives.
- Collaborated with team members to maintain a clean showroom environment.
Sales Associate
Verizon Wireless
Saint Charles
03.2023 - 01.2025
- Assisted customers with product selection and recommendations.
- Maintained product displays and organized merchandise on shelves.
- Processed customer transactions accurately at the point of sale.
Car Salesman
Castle Automotive Group
McHenry
10.2022 - 02.2023
- Cold calling unsold customers
- Follow up with previously sold customer
- Customer service
- Have to make 60 calls a day
- Set 3 appointments a day
- Be
- Over 100 hours of Bradley phone training along with manufacturer product knowledge training.
- Goal was to sell 18 cars a month
- Worked 50 hours a week including weekends
- Figure out customer needs
- Recognize their budget and find suitable vehicles
- Overcome objections before they become objections
- Averaged 15 sold units a month over 2 years in the business.
Dispatcher
MMK Logistics
East Dundee
05.2021 - 10.2022
- Trained drivers, helpers and support workers in techniques for maximizing efficiency.
- Contacted suppliers and vendors about issues with deliveries or products.
- Coordinated efficient routes and schedules for 11 person-driver team.
- Planned delivery routes according to traffic, weather and types of delivery.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Tracked production and quality control systems to proactively identify deficiencies.
- Collaborated with manufacturing and supply chain management.
- Conducted research to address shipping errors and packaging mistakes.
Warehouse Associate
MMK Logistics
East Dundee
11.2020 - 04.2021
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Operated forklifts to transfer inventory to and from target destinations.
Cashier
Dunkin Donuts
Crystal Lake
03.2016 - 08.2017
- Collected and authorized payments of guests.
- Welcomed customers and helped determine their needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Answered questions about store policies and addressed customer concerns.
E.T. Aide
Crystal Lake Park District
Crystal Lake
09.2015 - 02.2016
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Consulted with families to discuss activities and behaviors of each child.
Cashier
Buffalo Wild Wings
Crystal Lake
01.2012 - 07.2015
- Addressed customer needs and made product recommendations to increase sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Reviewed new promotions and monitored price changes.
Team Member
Algonquin
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Kept clubhouse clean, neat and well-stocked for use.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked with customers to understand needs and provide excellent service.
Education
College in General Studies -
McHenry County College
Crystal LakeDiploma -
Central
Crystal LakeSkills
- Verbal Communication
- Time management
- Problem solving
- Customer service
- Organizational skills
- Negotiation
- Relationship management
- Sales
- Communication skills
- Cold calling
- Driving
Certification
Driver's License
Languages
English
Timeline
Salesperson
Al Piemonte CDJR
04.2025 - 08.2025
Sales Associate
Verizon Wireless
03.2023 - 01.2025
Car Salesman
Castle Automotive Group
10.2022 - 02.2023
Dispatcher
MMK Logistics
05.2021 - 10.2022
Warehouse Associate
MMK Logistics
11.2020 - 04.2021
Cashier
Dunkin Donuts
03.2016 - 08.2017
E.T. Aide
Crystal Lake Park District
09.2015 - 02.2016
Cashier
Buffalo Wild Wings
01.2012 - 07.2015
Team Member
College in General Studies -
McHenry County College
Diploma -
Central