Bailyn Johnson
Elgin
Summary
Dedicated professional with strong customer service, time management, and problem-solving skills. Committed to enhancing workflows and improving customer satisfaction.
Overview
6
6
years of professional experience
Work History
Clerical Worker
Chase Bank
Elgin, IL
03.2026 - Current
- Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
- Maintained organized records of customer interactions and transactions for reference and auditing purposes.
- Collaborated with team members to streamline workflows, enhancing overall productivity in the branch.
Caregiver
TLC
Elgin, IL
01.2026 - Current
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored client health by documenting vital signs and reporting changes to healthcare providers.
- Coordinated transportation for clients to medical appointments and social engagements, ensuring timely arrivals.
- Supported clients in meal preparation, promoting nutritional health and dietary compliance.
Server /Restaurant Hostess
Apple Bees
Elgin, IL
05.2021 - 02.2026
- Delivered exceptional customer service in high-volume environment, ensuring guest satisfaction.
- Managed order accuracy and timely delivery through effective communication with kitchen staff.
- Trained and mentored new team members on menu knowledge and service standards.
- Implemented efficient workflow processes to enhance table turnover rates during peak hours.
House Keeper
Chicago Reed Mental Health Facility
Chicago, IL
05.2024 - 01.2026
- Maintained cleanliness and sanitation standards in patient living areas.
- Performed routine inspections to ensure compliance with health regulations.
- Managed laundry operations, including sorting, washing, and folding linens.
- Assisted in training new staff on cleaning protocols and best practices.
Manager
Mcdonalds
Elgin, IL
03.2020 - 01.2026
- Led daily operations to ensure efficient service delivery and customer satisfaction.
- Mentored team members, fostering skill development and enhancing performance standards.
- Implemented training programs to improve staff productivity and reduce turnover rates.
- Analyzed operational workflows, identifying areas for process improvement and cost reduction.
Cook / Support Service Worker
Elgin Mental Health Center
Elgin, IL
08.2024 - 01.2025
- Prepared nutritious meals following dietary guidelines for residents.
- Oversaw food safety practices to ensure compliance with health regulations.
- Managed inventory, minimizing waste through efficient stock rotation and ordering.
- Trained new kitchen staff on procedures and best practices for meal preparation.
Team Associate
Dollar Tree
Elgin, IL
03.2022 - 01.2025
- Collaborated with team members to maintain efficient store operations and enhance customer service experiences.
- Executed inventory management tasks, ensuring accurate stock levels and timely replenishment of merchandise.
- Assisted in training new associates on operational procedures and safety protocols to promote a productive workplace.
- Resolved customer inquiries and complaints effectively, contributing to increased customer satisfaction and loyalty.
Package Handler
FedEx
Chicago, IL
06.2023 - 02.2024
- Operated material handling equipment to efficiently move packages within facility.
- Sorted and organized packages based on size and destination to streamline workflow.
- Collaborated with team members to maintain safety standards and improve efficiency.
- Monitored package flow to identify bottlenecks and implement effective solutions.
Education
High School Diploma -
South Elgin Highschool
South Elgin, IL05-2023
Skills
- Document management
- Filing systems
- Basic accounting
- Respectful and compassionate
- Time management
- Problem-solving
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Customer assistance
- Patience and empathy
Timeline
Clerical Worker
Chase Bank
03.2026 - Current
Caregiver
TLC
01.2026 - Current
Cook / Support Service Worker
Elgin Mental Health Center
08.2024 - 01.2025
House Keeper
Chicago Reed Mental Health Facility
05.2024 - 01.2026
Package Handler
FedEx
06.2023 - 02.2024
Team Associate
Dollar Tree
03.2022 - 01.2025
Server /Restaurant Hostess
Apple Bees
05.2021 - 02.2026
Manager
Mcdonalds
03.2020 - 01.2026
High School Diploma -
South Elgin Highschool