Bailey Combes
Mahomet
Summary
Dedicated professional with expertise in customer service, safety compliance, and time management. Proven ability to manage multiple schedules and provide compassionate care. Ready to enhance client satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Stay at home mom
self
Mahomet
11.2022 - 12.2025
- Completed day-to-day duties accurately and efficiently.
- Met the needs of two children
- Managed the schedule of three people simultaneously
Forklift Operator
Hearthside food solutions
Wenona
08.2022 - 11.2022
- Operated forklifts to transport materials throughout production area.
- Conducted regular inspections of equipment for safety compliance.
- Loaded and unloaded shipments following industry safety standards.
- Maintained accurate inventory records during warehouse operations.
- Collaborated with team members to optimize workflow efficiency.
- Adhered to all safety protocols during material handling tasks.
Home health aide
self
Bloomington
09.2020 - 08.2022
- Provided personal care assistance to clients with daily living activities.
- Assisted clients with mobility and physical exercises to enhance independence.
- Prepared nutritious meals based on dietary restrictions and preferences.
- Documented client progress and care provided in daily logs for continuity of care.
- Collaborated with family members to address client needs and concerns effectively.
Debt Collector
AFNI
Normal
06.2020 - 09.2020
- Managed communication with clients to facilitate debt resolution.
- Utilized collection software to track account statuses and payments.
- Negotiated payment plans with clients to ensure compliance and satisfaction.
- Maintained knowledge of laws and regulations affecting debt collection practices.
- Verified accuracy of account information and updated records accordingly.
- Explained the consequences of non-payment in a professional manner.
Assistant Manager
Flourish Homes and Gardens
Bloomington
01.2020 - 05.2020
- Oversaw customer service initiatives to improve client satisfaction and engagement.
- Implemented visual merchandising strategies to enhance product displays and attract customers.
- Collaborated with suppliers to maintain quality standards and timely deliveries of products.
- Conducted market research to identify trends and new products in home gardening solutions.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
CNA
McLean County Nursing Home
Normal
03.2018 - 12.2019
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented care provided and any observations in resident records accurately.
- Collaborated with team members to address resident needs effectively.
- Provided emotional support and companionship to enhance resident well-being.
- Participated in training new staff on caregiving best practices and protocols.
- Ensured compliance with safety standards and infection control procedures consistently.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
CNA
Liberty Village
Clinton
07.2017 - 03.2018
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with team members to address resident needs effectively.
- Provided emotional support and companionship to enhance resident well-being.
- Participated in training new staff on caregiving best practices and protocols.
- Ensured compliance with safety standards and infection control procedures consistently.
- Answered patient call lights promptly and responded to requests appropriately.
Youth Dance Instructor
Town of Normal Parks and rec
Normal
01.2016 - 07.2017
- Designed engaging dance lesson plans for diverse age groups and skill levels.
- Organized and coordinated dance performances for community events and recitals.
- Provided constructive feedback to students to improve technique and confidence.
- Collaborated with other instructors to develop comprehensive dance programs.
- Maintained a safe and positive learning environment for all participants.
- Managed class schedules and maintained attendance records efficiently.
Clerk
Hy-vee
Bloomington
01.2015 - 07.2017
- Processed customer transactions efficiently at the checkout counter.
- Organized inventory on shelves to maintain store appearance.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and order in work areas and common spaces.
- Collaborated with team members to restock merchandise promptly.
- Supported promotional displays to enhance product visibility.
- Communicated effectively with management regarding inventory needs.
- Answered phones in a courteous manner while providing excellent customer service.
Education
CNA Certificiate - Nursing
Heartland Community College
Normal, Illinois, IL05-2017
High School Diploma -
Normal Community High School
Normal, IL12-2015
Skills
- Customer service
- Time management
- Effective communication
- Problem solving
- Training facilitation
- Remote office availability
- Multitasking
- Critical thinking
- Decision-making
- Dependable and responsible
- Data management
- Public speaking
Timeline
Stay at home mom
self
11.2022 - 12.2025
Forklift Operator
Hearthside food solutions
08.2022 - 11.2022
Home health aide
self
09.2020 - 08.2022
Debt Collector
AFNI
06.2020 - 09.2020
Assistant Manager
Flourish Homes and Gardens
01.2020 - 05.2020
CNA
McLean County Nursing Home
03.2018 - 12.2019
CNA
Liberty Village
07.2017 - 03.2018
Youth Dance Instructor
Town of Normal Parks and rec
01.2016 - 07.2017
Clerk
Hy-vee
01.2015 - 07.2017
CNA Certificiate - Nursing
Heartland Community College
High School Diploma -
Normal Community High School