Ayoola Oyetunji
Carbondale
Summary
With a proven track record at Choate Mental Health and Developmental Center, I excel in program optimization and fostering impactful client relationships. Leveraging data management skills and a proactive mindset, I've significantly enhanced program efficiency and participant engagement. My approach combines strategic problem-solving with exceptional customer service, driving continuous improvement and positive outcomes. I have accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Case Manager
Arrowleaf Therapy/Counseling
Vienna
01.2025 - Current
- Coordinated client assessments to develop personalized care plans.
- Facilitated communication between clients, families, and healthcare providers.
- Monitored client progress and adjusted treatment plans as needed.
- Documented case notes and maintained accurate client records.
- Provided crisis intervention and support during challenging situations.
- Educated clients on available resources and support services.
- Advocated for clients to secure necessary services and benefits.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Counseled clients on available resources within the community that could help meet their needs.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Conducted home visits to assess the safety of living environments for clients.
Qualified Intellectual Disabilities Professional
CHOATE MENTAL HEALTH AND DEVELOPMENTAL CENTER
Anna
07.2018 - Current
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Monitored and evaluated program outcomes, applying findings to refine and improve future initiatives.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Improved team collaboration with establishment of regular coordination meetings and updates.
Mental Health Technician II
CHOATE MENTAL HEALTH AND DEVELOPMENTAL CENTER
Anna
03.2017 - 07.2018
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Supported families in understanding their loved one's mental health condition and provided resources for ongoing support.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Supported patients in daily activities, promoting independence and skill-building.
- Adapted quickly to changing patient needs, providing flexible and responsive care.
- Educated families on mental health conditions, empowering them with knowledge to support their loved ones.
- Collaborated closely with mental health professionals with treatment plan.
Education
Bachelor's degree - Health and Wellness
Mckendree University
Lebanon, IL05.2014
Skills
- Customer service
- Data management
- Multitasking
- Developmental Disabilities Experience
- Meeting Facilitation
- Case Management
- Client assessment
- Care plan development
- Crisis intervention
- Case documentation
- Team collaboration
- Resource coordination
- Time management
- Records management
- Resource allocation
Certification
- QIDP Certification
- First Aid Certification
Willing To Relocate
- Carbondale, IL
- Belleville, IL
Timeline
Case Manager
Arrowleaf Therapy/Counseling
01.2025 - Current
Qualified Intellectual Disabilities Professional
CHOATE MENTAL HEALTH AND DEVELOPMENTAL CENTER
07.2018 - Current
Mental Health Technician II
CHOATE MENTAL HEALTH AND DEVELOPMENTAL CENTER
03.2017 - 07.2018
Bachelor's degree - Health and Wellness
Mckendree University