AYLEEN DE LOS SANTOS
Chicago
Summary
Results-oriented professional with a strong track record in meeting deadlines and achieving project objectives. Skilled in prioritizing tasks and delivering effective solutions while maintaining high standards. Seeking a position that fosters career growth and contributes to organizational success.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Retail Associate
T-Mobile
Chicago
11.2024 - Current
- Assisted customers with product selection, providing tailored recommendations that enhanced their shopping experience.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Operated cash register to process payments from customers.
- Managed inventory levels and organized merchandise displays, ensuring optimal visibility that improved customer engagement.
- Engaged in ongoing product knowledge training to deliver accurate information on offerings, enhancing customer service.
Sales associate
Aeropostale inc
Norridge
01.2021 - 12.2023
- Assisted customers in selecting products and ensured a positive shopping experience through attentive service.
- Promoted company's products and services by delivering exceptional customer service to enhance customer satisfaction.
- Maintained store presentation and organized merchandise displays to create an inviting shopping environment.
- Processed transactions accurately using point-of-sale systems.
Hostess
Monarch and Lion
Chicago
01.2021 - 01.2022
- Delivered attentive customer service, cultivating relationships with repeat customers to enhance loyalty.
- Greeted guests and coordinated reservations, ensuring seamless dining experiences.
- Assisted with seating arrangements to enhance restaurant flow and maximize guest comfort.
- Provided attentive and professional customer service and fostered warm relationships with repeat customers.
E-Commerce professional
Mariano's
Chicago
01.2020 - 04.2021
- Drove website traffic, increased sales, and enhanced customer retention through targeted strategies.
- Collaborated with inventory team to maintain accurate online stock levels, ensuring product availability.
- Resolved customer inquiries across multiple communication channels, improving response times and customer satisfaction.
Education
Associate of Applied Science - Sonography
Aquarius Institute
Des Plaines, IL 07.2025 - 05.2026
Skills
- Sales techniques
- Customer service
- Cash register operation
- Data entry
- Detail orientation
- Time management
- Team collaboration
- Problem solving
- Effective comms
- Communication
- Positive and engaging demeanor
Timeline
Associate of Applied Science - Sonography
Aquarius Institute
07.2025 - 05.2026
Retail Associate
T-Mobile
11.2024 - Current
Sales associate
Aeropostale inc
01.2021 - 12.2023
Hostess
Monarch and Lion
01.2021 - 01.2022
E-Commerce professional
Mariano's
01.2020 - 04.2021