Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AYISAT BADMUS, MHA Bsc.

Tinley park

Summary

Experienced Social Services Coordinator with a strong background in case management and community health services. Demonstrated expertise in efficiently coordinating social services and enhancing access to healthcare resources. Skilled in effectively managing patient care plans within fast-paced ambulatory care settings. Proven track record of providing support to underserved populations and collaborating seamlessly with healthcare teams to optimize care outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Social Service Designee

WarrenBarr Orland Park
10.2023 - Current
  • Serve as the primary social work liaison for the Advocate Post-Acute Network (PAN) group, collaborating closely with PAN physicians to coordinate comprehensive care plans.
  • Facilitate timely and appropriate discharges, ensuring patients transition safely from skilled nursing care to home, assisted living, or other care settings.
  • Conduct psycho-social assessments, care plan meetings, and family consultations to address patients' emotional, social, and discharge planning needs.
  • Advocate for residents’ rights and well-being while coordinating with interdisciplinary teams to support personalized care plans.
  • Assist patients and families with accessing community resources, durable medical equipment, home health services, and follow-up care.
  • Consistently maintained comprehensive documentation, including progress notes, care plans, and discharge summaries, improving compliance by 20% and ensuring seamless communication among the care team.
  • Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
  • Educated families and community members about domestic violence and impact on children.

Social Service Coordinator

Bria of Palos Hills
06.2023 - 10.2024
  • Supported both short-term rehabilitation and long-term care (LTC) residents with psychosocial needs, discharge planning, and adjustment to facility life.
  • Collaborated with case managers to ensure residents had access to appropriate services and resources in the community post-discharge.
  • Developed and updated individualized care plans as part of an interdisciplinary team.
  • Facilitated communication between residents, families, and external providers to coordinate care and services.
  • Advocated for residents’ rights and wellbeing through regular assessments and intervention.

Internship Student

Bria of Palos Hills
02.2023 - 04.2023
  • Supported nursing home administration operations by shadowing senior staff, gaining hands-on experience in patient care and facility management.
  • Attended daily clinical, leadership, standard of care, Medicare and medicaid meetings
  • Assisted each department in the facility to understand how their day-to-day activities are essential to the facility
  • Participated in different in-service meetings to ensure employees complied with healthcare policies and procedures
  • Accompanied the administrator in addressing patients' and employees' grievances and concerns to ensure excellent customer services were provided to both patients and employees
  • Assisted in the central supply department to ensure required supplies were purchased for the patients as needed.
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Sorted, organized, and maintained files.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.

Office Administrator

D CARE Incorporated
01.2017 - 12.2021
  • Handles administrative processes for Home Health Services, Mobile doctors, Caregivers and DCARE CILA HOME for individuals with disabilities
  • Add, track, update, upload, and maintain patient profiles in the AXXESS Software Platform
  • Assist nurses with patient scheduling and notes
  • Interact with other agencies to maintain optimal services to clients/patients
  • Conduct quality assurance calls, Answer/filter inquiries from company email
  • Managed over 20 calls per day, scheduled meetings, greet clients, filing, sorting mail, faxing, ordering & restocking supplies.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Education

Master of Science - Health Administration (CAHME Accredited)

Governors State University
University Park, IL
05.2023

Bachelor of Science - Food Technology

Yaba College of Technology
04.2015

Skills

  • Case Management & Patient Advocacy
  • Community Resource Coordination
  • Care Plan Development
  • Multidisciplinary Team Collaboration
  • Family Support
  • Crisis Intervention & Counseling
  • Patient Education & Outreach
  • Data Entry & Records Management (Excel, Word, etc)

Certification

Lean Six Sigma Green Belt Healthcare Certificate, Institute of Industrial and System Engineers

Timeline

Social Service Designee

WarrenBarr Orland Park
10.2023 - Current

Social Service Coordinator

Bria of Palos Hills
06.2023 - 10.2024

Internship Student

Bria of Palos Hills
02.2023 - 04.2023

Office Administrator

D CARE Incorporated
01.2017 - 12.2021

Bachelor of Science - Food Technology

Yaba College of Technology

Master of Science - Health Administration (CAHME Accredited)

Governors State University

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AYISAT BADMUS, MHA Bsc.