Ayesha Zabi
Libertyville
Summary
Dedicated and detail-oriented Pharmacy Technician with extensive experience at CVS Pharmacy, specializing in medication management and patient care. Proficient in cash handling and customer service, excelling in fast-paced environments to enhance workflow efficiency while maintaining precision in prescription filling. Adaptability and a commitment to building positive patient relationships drive success in delivering exceptional healthcare support. A strong foundation in immunization practices and public health further complements a well-rounded skill set aimed at improving patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
02.2024 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Administered immunizations, ensuring compliance with public health guidelines and protocols.
Cashier
Chipotle
09.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Culvers Franchising System
08.2020 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Contributed to store success by maintaining high standards of cleanliness throughout.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Associate of Science - Biology
Oakton Community College
Des Plaines, IL05.2024
High School Diploma -
Maine West High School
Des Plaines, IL05-2020
Skills
- Cash Handling
- Medical terminology
- Patient care
- Stress management
- Customer Service
- Payment Collection
- Staff Training
- Data Entry
- Patient Scheduling
- Conversant in Hindi, Urdu
- Patient Assessments
- Procedure Support
- Adaptability and Flexibility
- Multitasking Abilities
- Attention to Detail
- Vaccine administration
Certification
- CPhT - Certified Pharmacy Technician
- First Aid/CPR Certified
LANGUAGES
Hindi
Native or Bilingual
Urdu
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
02.2024 - Current
Cashier
Chipotle
09.2020 - Current
Cashier
Culvers Franchising System
08.2020 - 10.2020
Associate of Science - Biology
Oakton Community College
High School Diploma -
Maine West High School