Proven Office Manager and Payroll Specialist with a track record of enhancing operational efficiency at Elite Accounting & Tax Service. Excelled in customer service and office administration, significantly improving client satisfaction and financial accuracy. Skilled in payroll processing and organizational tasks, adept at multitasking and maintaining confidentiality. Demonstrated ability to exceed in fast-paced environments, showcasing exceptional organizational and data entry skills.
Overview
8
8
years of professional experience
Work History
Office Manager, Payroll Specialist
Elite Accounting & Tax Service
01.2023 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Provided customer service to employees regarding payroll inquiries and issues.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Maintained strict confidentiality of all payroll information and records.
Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Office Manager
Genius Kiddo's Tutoring Center
12.2016 - 07.2020
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
Amos Alonzo Stagg High School
Palos Hills
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Data Entry
Payroll Processing
Scheduling
Multi Tasker
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Office Manager, Payroll Specialist
Elite Accounting & Tax Service
01.2023 - Current
Office Manager
Genius Kiddo's Tutoring Center
12.2016 - 07.2020
High School Diploma -
Amos Alonzo Stagg High School
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