Awo Chirwa
Jewel Osco
Chicago
2
Languages
8
years of professional experience
Dedicated Criminal Justice graduate with diverse experience in administrative support, client service, education, and community engagement. Skilled in managing confidential information, organizing records, communicating effectively, and supporting daily operations with professionalism and attention to detail. Experienced in working with diverse populations through roles in customer service, tutoring, teaching assistance, and volunteer service, demonstrating strong interpersonal and problem-solving abilities. Proficient in Microsoft Office Suite with the ability to adapt quickly, prioritize responsibilities, and maintain accuracy in fast-paced environments. Bilingual in English and Somali, offering strong communication skills, cultural awareness, and the ability to build positive professional relationships.
Work History
Receptionist
1 Year 7 Months- Excelled as the face of a busy, upscale salon by delivering five-star client service and ensuring smooth front desk operations. Expertly managed a high volume of appointments, walk-ins, and calls using salon management software, while maintaining an organized, welcoming, and luxurious environment. Demonstrated strong multitasking and communication skills by coordinating between stylists, clients, and management to minimize wait times and maximize satisfaction. Promoted salon products and services with genuine enthusiasm, often boosting retail sales through personalized recommendations. Trusted to handle sensitive client information, process payments accurately, and maintain a professional, polished presence under pressure. Recognized for reliability, attention to detail, and a warm, service-driven attitude that kept clients returning.
Cashier
4 Months- As an expert cashier, I possess a wealth of experience and proficiency in handling transactions with accuracy, speed, and professionalism. With a keen eye for detail and exceptional numerical aptitude, I excel in processing payments, issuing receipts, and providing outstanding customer service at all times. My expertise extends beyond basic cashier duties to encompass tasks such as balancing cash drawers, reconciling discrepancies, and maintaining a secure and organized checkout area. Additionally, I am adept at utilizing point-of-sale (POS) systems and other cashiering software to facilitate smooth and efficient transactions. Whether handling high volumes of customers during peak hours or calmly resolving any issues that may arise, I consistently uphold the highest standards of efficiency, integrity, and customer satisfaction. My proven track record as an expert cashier makes me a valuable asset to any retail environment seeking top-notch talent dedicated to delivering exceptional service and driving revenue growth.
Teacher Aide
4 Months- As a college teacher aide, I play a key role in supporting both students and professors. I assist with grading, organizing materials, and helping students understand the course content. This position allows me to gain hands-on experience in education while sharpening my communication and organizational skills. I enjoy being a resource for students, making learning more accessible, and contributing to a positive classroom environment. This role has given me valuable insight into teaching, and I appreciate the opportunity to be part of the academic journey of others.
Tutor
5 Years 6 Months- As a tutor, I am deeply passionate about fostering learning and academic growth in others. With a strong foundation in Math Science and Reading, I leverage my expertise to provide personalized support tailored to each student's unique learning style and goals. Through clear explanations, engaging activities, and patient guidance, I empower students to grasp challenging concepts and develop critical thinking skills. My approach is not only focused on academic achievement but also on building confidence and instilling a lifelong love of learning. Whether working one-on-one or in group settings, I am dedicated to helping students reach their full potential and succeed academically.
Education
Bachelor - Criminal Justice, Criminal Justice Major CLJ
- LAS B.S (Bachelors)
Skills
Document preparation & record management
Microsoft office suite
Professional written & Verbal communication
Attention to detail & Accuracy
Legal research & Information analysis
Analytical thinking & Problem Resolution
Languages
English
Native or Bilingual
somali
Native or Bilingual
Timeline
Teacher Aide
08.2024 - 12.2024Read More
Cashier
Jewel Osco
05.2021 - 09.2021Read More
Tutor
01.2021 - CurrentRead More
Receptionist
Evolution Hair Salon
09.2018 - 04.2020Read More
University of Illinois Chicago
Bachelor from Criminal Justice, Criminal Justice Major CLJ
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