ITA REILLY
Roselle
Summary
Branch Manager with 30 years of banking experience. Proficient in developing new and existing relationships, customer service, personal banking, consumer lending, branch growth and retention, team management, training, hiring, operations and community service. Open new branches and build a strong team and foundation on which we can continuously grow our market share.
Overview
26
26
years of professional experience
Work History
Assistant Branch Manager
Bloomingdale & Addison Bank & Trust
- Perform personal banking duties. Open new accounts and refer to our business partners.
- Oversee branch operations to ensure accurate branch balancing and accurate monthly audits.
- Coach team members in sales performance and ensure policies and procedures are adhered to.
- Scheduling & assisting the staff with problems or questions
- Involved in the Addison Community to promote Wintrust Bank. Conduct Money Smart sessions in schools, sponsor local charities and attend many events to further promote Wintrust Bank and contribute to the development of the communities we serve.
- Vice President - Addison Chamber of Commerce
Teller Supervisor
Oxford Bank and Trust, Addison, IL 60101
- Performed Teller duties daily and balanced the branch
- Performed monthly audits
- Hired, coached, and trained new tellers
- Assisted in training Tellers and Teller Supervisors from other branches.
- Participated in community events in the Schaumburg area including the Schaumburg Park District.
Regional Branch Manager
St. Charles Bank & Trust Co., N.A
03.2023 - Current
- Grow deposits, loans, and full relationships in the main branch
- Implement the 'Wintrust Way' by offering exceptional customer service, team first mentality and being present in the community
- Train the team through coaching and leading by example
- Engaged in the Rockford region by attending events, hosting events in the branch and promote the bank at every opportunity
- Open 2 new branches and oversee many aspects including hiring and training
- Define and communicate expectations
- Work closely with business partners to further growth
- Vice President of the Rock River Valley Pantry, Chair of the fund development committee, Treasurer of the Irish Marching Society, Member of the Miracle mile, Member of the Rockford Chamber of Commerce and the parks chamber of commerce, Member of the Element
- Voluntary work at various not-for-profit organizations
- Assist with the new Montgomery branch opening
- Work with our head of retail to ensure continuous growth and collaboration
- Paired to Win, Wintrust at Work, ERT
- Rockford Community Bank
Branch Manager
Schaumburg Bank & Trust Co., N.A
01.2016 - 03.2023
- Oversee the daily functions of both branches with an emphasis on customer service, full relationships, deposit and loan growth
- Ensure a cooperative team environment and encourage all team members to learn and grow in their respective roles
- Emphasize the 'Wintrust Way' of customers service by engaging customers in conversations to meet their financial needs
- Work with ABM & Teller Supervisor to ensure safety & soundness by following procedures
- Work closely with our business partners to promote full relationships and refer our customers to them - Consumer lending, Wealth Management, Business & Mortgage
- Partner with leaders in the community to promote the bank and attend events with the purpose of expanding and creating relationships - Park District, Parks & Rec, Villages, Schools, Industrial Parks, and any opportunity that presents itself that will benefit the bank
- Empower the staff to make educated decisions regarding customer's transactions and to see the relationship fully to minimize risk for both the bank, and the customer
Personal Banker III
Oxford Bank and Trust, Addison, IL 60101
01.2002 - 01.2015
- Performed personal banking duties and cross sold products to customers.
- Trained new personal bankers and tellers
- Performed Teller duties as needed
- Assisted in daily and monthly balancing and audits
- Participated in community events
- Assisted the Teller Manager and Branch Manager with all aspects of the daily running of the branch.
- Coordinated and organized branch events for customers’ and Junior Savers.
Branch Manager
Republic Bank of Chicago (Darien, IL)
01.2000 - 01.2002
- Oversaw the daily operations of the branch.
- Hired and trained new Personal Bankers and assisted the Teller Supervisor with training tellers.
- Increased deposits and consumer loans through networking and prospect calling Worked closely with our Business Development partner
- Hosted customer and community events at the branch.
- Coached staff on sales goals, products, and promotions to ensure branch growth and adherence to policies and procedures.
Education
Associate of Science - General Education
College of DuPage
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American Institute of Banking
Timeline
Regional Branch Manager
St. Charles Bank & Trust Co., N.A
03.2023 - Current
Branch Manager
Schaumburg Bank & Trust Co., N.A
01.2016 - 03.2023
Personal Banker III
Oxford Bank and Trust, Addison, IL 60101
01.2002 - 01.2015
Branch Manager
Republic Bank of Chicago (Darien, IL)
01.2000 - 01.2002
Assistant Branch Manager
Bloomingdale & Addison Bank & Trust
Teller Supervisor
Oxford Bank and Trust, Addison, IL 60101
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American Institute of Banking
Associate of Science - General Education
College of DuPage