Summary
Overview
Work History
Skills
Software
Timeline
Generic

Avrumi Kroizer

Product Expert

Summary

Experienced Product Expert with a strong background in project management, customer success, and cross-functional collaboration. Proven ability to manage technical projects, lead teams, and deliver data-driven solutions. Skilled in product design, specification writing, and roadmap development. Strong communicator with a multidisciplinary perspective, blending technical expertise and creative problem-solving.

Overview

5
5
years of professional experience
4
4
Languages

Work History

Product Expert

Algoretail Ltd.
03.2023 - 09.2024
  • Led product development initiatives, focusing on customer adaptation and feature optimization to meet market needs.
  • Created and delivered comprehensive training materials, enhancing team knowledge and performance.
  • Designed and implemented strategies to reduce stockouts and optimize inventory levels, minimizing associated costs.
  • Managed and mentored a customer success team, driving product adoption and ensuring high levels of customer satisfaction.
  • Translated customer needs into detailed algorithm specifications and detailed flow charts for engineering teams, ensuring alignment with business objectives.
  • Analyzed real-time user data to identify common issues and develop actionable solutions.
  • Led end-to-end UI/UX design, from gathering user requirements to final implementation, ensuring a seamless user experience.

Customer Sucess Manager

Algoretail Ltd.
03.2022 - 03.2023
  • Worked closely with cross-functional teams to identify and resolve roadblocks, ensuring smooth product development and delivery.
  • Managed internal customers, gathered and documented requirements, tracked bug reports, and prioritized feature requests.
  • Collaborated with technical leads to manage and track the product roadmap, ensuring alignment with team and customer expectations.
  • Documented product designs, user guides, and release notes to ensure clear communication and successful product launches.
  • Contributed to delivering high-quality products by effectively communicating customer needs and driving continuous improvements.

Branch Manager

Shiri Ginzberg Ltd.
01.2020 - 01.2021
  • Managed daily branch operations, ensuring smooth workflows and excellent customer service
  • Trained and supervised a team, fostering a productive work environment

Skills

  • Team Player

  • Technical Understanding

  • Communication Skills

  • Roadmap Management

  • Customer Orientation

  • Problem-Solving

  • Technical Product Design and Documentation

Software

Jira

Monday

Confluence

Timeline

Product Expert

Algoretail Ltd.
03.2023 - 09.2024

Customer Sucess Manager

Algoretail Ltd.
03.2022 - 03.2023

Branch Manager

Shiri Ginzberg Ltd.
01.2020 - 01.2021

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Avrumi KroizerProduct Expert