Dedicated professional with strong customer service and staff training skills. Experienced in managing print service operations and enhancing client relationships to drive satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Print Services Manager
Office Depot Inc
San Antonio
04.2026 - Current
Managed print service operations for various customer needs.
Assisted customers with print product selection and order placement.
Trained staff on print service protocols and equipment usage.
Maximized production quality by inspecting, calibrating and adjusting equipment to stay within optimal operational parameters.
Assistant Store Manager
Office Depot Inc
San Antonio
04.2026 - Current
Assisted in daily store operations and maintained effective communication with team members.
Managed inventory levels and organized stockroom for efficient product accessibility.
Ensured excellent customer service by addressing inquiries and resolving issues promptly.
Provided training and support to new team members on store policies and procedures.
Monitored cash handling procedures and assisted in balancing registers daily.
Supported loss prevention efforts by observing customer behavior and reporting suspicious activity.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Barista
Starbucks
Georgetown
11.2023 - 12.2024
Prepared espresso-based drinks using high-quality coffee beans and equipment.
Maintained cleanliness and organization of the coffee shop environment.
Provided excellent customer service to enhance guest experience.
Assisted in training new baristas on drink preparation techniques and customer interaction.
Client Engagement Manager
Office Depot Inc
Georgetown
09.2023 - 12.2024
Managed client relationships to ensure satisfaction and loyalty.
Facilitated communication between clients and internal teams for project updates.
Analyzed client feedback to identify areas for service improvement.
Monitored performance metrics associated with each client engagement in order to measure success.
Print Services Manager
Office Depot Inc
Georgetown
03.2021 - 09.2023
Managed print service operations for various customer needs.