Ava Stavins

General Manager

Whitsons Culinary Group

08.2024 - 06.2025

Oversaw daily operations to ensure high-quality food service delivery.
Implemented staff training programs to enhance team performance and efficiency.
Coordinated menu planning and inventory management for optimal resource utilization.
Developed and maintained positive relationships with clients and vendors.
Analyzed operational processes to identify areas for improvement and cost savings.
Facilitated communication between departments to streamline workflow and enhance collaboration.

Food Service Director

Arbor Management

08.2020 - 06.2024

Developed and implemented operational procedures to enhance food service efficiency.
Managed inventory control processes to ensure accurate stock levels and minimize waste.
Trained and supervised staff on food safety standards and best practices for service delivery.
Coordinated daily meal preparation schedules to optimize workflow and resource allocation.
Resolved customer complaints promptly, enhancing overall satisfaction with food service operations.
Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.

Food Service Worker

Arbor Management

08.2010 - 06.2020

Prepared and served food items following health and safety regulations.
Operated kitchen equipment efficiently to ensure smooth service flow.
Collaborated with team members to maintain cleanliness and organization in work areas.
Assisted in inventory management by tracking supplies and minimizing waste.
Trained new staff on food preparation techniques and safety protocols.
Monitored food quality to uphold standards of taste and presentation.
Implemented process improvements that enhanced service speed and customer satisfaction.
Resolved customer complaints promptly, ensuring a positive dining experience.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Promoted a positive work environment through effective communication with colleagues and supervisors.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Made food according to standard recipes with requested changes for customer satisfaction.
Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Developed and maintained positive relationships with customers to enhance service.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Delivered exceptional service by promptly addressing customer concerns and special requests.
Learned other teammates' work tasks to train as backup.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Set up and broke down food service lines quickly to maintain service flow.
Enhanced customer satisfaction by maintaining a clean and organized dining area.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
Assisted in inventory management, ordering supplies, and minimizing food spoilage.
Participated in regular trainings to stay current on industry best practices and trends.
Reduced food preparation times by organizing workstations effectively.
Maintained accurate records of food temperatures to ensure safety standards were met.
Trained new staff on proper food handling and customer service techniques for better onboarding.
Collaborated with kitchen staff to plan and execute special events without hitches.
Improved team morale by organizing regular staff meetings and feedback sessions.
Managed inventory levels to prevent shortages and reduce waste.
Cleaned and organized kitchen, dining and service areas.

Summary

Overview

Work History

General Manager

Food Service Director

Food Service Worker

Education

No Degree - Nursing

Skills

Certification

Languages

Timeline

General Manager

Food Service Director

Food Service Worker

No Degree - Nursing

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