Ava Passehl
Crest Hill
Summary
Focused on customer satisfaction, cleanliness, and supply management. Demonstrates high productivity and diligence with strong conflict management and problem-solving skills. ServSafe certified, ensuring adherence to food safety standards.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Barback/Busser
Warehouse 109
Plainfield
04.2026 - Current
- Anticipated customer needs and communicated requests to bartenders, facilitating timely service.
- Collaborated with team to manage high-volume service efficiently.
- Ensured bar area remained clean and organized, enhancing customer experience and bartenders' efficiency.
- Streamlined beverage service by promptly retrieving items from storage, enabling faster drink preparation.
- Assisted bartenders by preparing garnishes and stocking beer, wine, and liquor.
- Organized inventory, ensuring proper rotation of stock to minimize waste.
- Ensured bar equipment remained clean and operational throughout service.
- Followed health and safety guidelines for food and beverage handling.
Caretaker
Private Care
Joliet
03.2026 - Current
- Assisted clients with daily living activities and personal care needs.
- Maintained a clean and safe environment for clients at all times.
- Provided companionship and emotional support to enhance client well-being.
- Provided assistance to disabled persons in accordance with their individual needs.
- Prepared nutritious meals according to client dietary requirements.
- Coordinated transportation for clients to appointments and events.
- Managed household tasks including laundry, cleaning, and shopping.
Server
The Dock on Front Street
Mokena
08.2025 - 01.2026
- Provided outstanding customer service, enhancing overall dining satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Demonstrated enthusiasm and expertise in menu offerings, guiding customers in their selections.
- Addressed guest inquiries and resolved complaints promptly to ensure positive experiences.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Efficiently handled cash transactions and processed payments at the register.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Food and Beverage Server
the dock at Inwood
Joliet
05.2021 - 01.2024
- Provided outstanding customer service in a fast-paced dining environment.
- Delivered food and beverages efficiently to tables and events, contributing to smooth service flow.
- Resolved customer complaints with professionalism, enhancing overall dining experience.
- Followed proper sanitation standards when handling food and beverage items.
- Prepared and served premade margarita drinks on food truck, maintaining quality and consistency.
Education
Associate of Arts - Public Safety Managment
Southern Illinois University, Carbondale
Carbondale, IL05-2028
Skills
- Beverage preparation
- Bar area maintenance
- Inventory management
- Stock management
- Stock rotation
- Efficient multitasking
- Dining area upkeep
- Customer service
- Team collaboration
- Problem solving
- Effective communication
- Flexible scheduling
Certification
- BASSET
- CPR Certified
Timeline
Barback/Busser
Warehouse 109
04.2026 - Current
Caretaker
Private Care
03.2026 - Current
Server
The Dock on Front Street
08.2025 - 01.2026
Food and Beverage Server
the dock at Inwood
05.2021 - 01.2024
Associate of Arts - Public Safety Managment
Southern Illinois University, Carbondale