Ava Lee
Arlington Heights
Summary
Energetic and communication-driven student at the University of Colorado Boulder with a passion for branding, consumer psychology, and creating memorable experiences that strengthen brand connection. Experienced in fast-paced, client-facing environments requiring strong communication, adaptability, and relationship management. Skilled in delivering elevated guest experiences, maintaining strong brand presentation, and fostering meaningful connections. Seeking opportunities in public relations, brand partnerships, event marketing, and experiential branding.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Foxtail On The Lake
Des Plaines, IL
03.2024 - 08.2024
- Facilitated elevated guest interactions to enhance brand reputation, utilizing strong communication and interpersonal abilities.
- Assisted with event setup and presentation for private parties, ensuring polished execution and strong guest experience
- Contributed to private event coordination by assisting with setup logistics, presentation details, and guest-facing execution
- Managed reservations, guest flow, and waitlists in a high-volume environment, ensuring efficient operations and strong customer satisfaction
- Supported event preparation through décor styling, signage, and visual presentation to maintain elevated brand standards
- Built positive relationships with guests by anticipating needs, creating personalized interactions, and maintaining a welcoming environment
- Strengthened brand perception by upholding high standards of professionalism, presentation, and customer service
- Coordinated with team members to maintain seamless operations and deliver exceptional guest service.
- Resolved guest concerns with composure and problem-solving, maintaining customer trust and reinforcing brand loyalty
Childcare Provider & After School Program Staff
Arlington Heights School District 25
Arlington Heights, IL
12.2022 - 05.2024
- Designed and implemented tailored experiences for children and families to enhance satisfaction and foster a nurturing atmosphere.
- Built strong, trust-based relationships with parents through consistent communication, reliability, and professionalism, leading to repeat opportunities and referrals
- Adapted communication techniques to enhance engagement with varied personalities, contributing to improved client satisfaction.
- Managed multiple responsibilities in fast-paced environments while maintaining strong organization, professionalism, and attention to detail
- Coordinated teamwork efforts to ensure seamless daily operations and foster a positive experience for families.
- Demonstrated problem-solving, situational awareness, and sound judgment to maintain safe, smooth, and high-quality operations
Education
High School Diploma -
University of Colorado At Boulder
Boulder, COSkills
- Strategic Communication
- Brand Representation
- Client Relations
- Consumer Engagement
- Event Coordination
- Brand Presentation
- Visual & Professional Communication
- Team Collaboration & Problem Solving
- Attention to Detail
- Time Management
Timeline
Restaurant Hostess
Foxtail On The Lake
03.2024 - 08.2024
Childcare Provider & After School Program Staff
Arlington Heights School District 25
12.2022 - 05.2024
High School Diploma -
University of Colorado At Boulder