Autumn Freeman
East Peoria
Summary
Dynamic leader with proven expertise in team leadership and creative problem-solving, honed at Taco Bell. Excelled in maintaining high safety standards and fostering a positive workplace culture, significantly enhancing customer satisfaction. Skilled in cash handling and adept at driving operational efficiency. Demonstrates a commitment to achieving goals and resolving challenges with a positive attitude.
Strong background in community outreach and development. Successfully helped in leading multiple initiatives to foster spiritual growth and social support within diverse populations, nationally and internationally. Demonstrated excellent communication and organizational skills to build and maintain impactful relationships. Experienced with leading engaging educational activities for children. Utilizes effective communication and leadership to foster supportive environments. Knowledge of organizing and implementing successful Vacation Bible School programs.
Overview
7
7
years of professional experience
Work History
Shift Leader
Taco Bell
05.2018 - Current
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained and mentored new employees to maximize team performance; Coached crew members to optimize performance and motivate toward more efficient work.
- Oversaw daily cash handling procedures, maintaining accurate records, minimizing and correcting discrepancies.
- Championed company values through daily interactions with fellow shift leads, crew and customers alike, leading by example as a dedicated manager who prioritized workplace culture.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
Shift Manager
Hardee's
11.2022 - 01.2023
- Ensured smooth shift transitions with thorough communication during shift handovers.
- Exercised composure under pressure and in escalated customer service scenarios.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Cafeteria Worker
Lincoln Christian University
09.2020 - 05.2022
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and vacuumed to maintain fresh and clean dining areas.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Cooked meals according to administrative policies, health code regulations and food service standards.
Education
Associate Degree in The Science of Nursing - Nursing Science
Lincoln Christian University
Lincoln, IL05-2022
Skills
- Positive attitude
- Cash handling
- Team leadership
- Inventory counts
- Goal setting and tracking
- Creative problem solving
Timeline
Shift Manager
Hardee's
11.2022 - 01.2023
Cafeteria Worker
Lincoln Christian University
09.2020 - 05.2022
Shift Leader
Taco Bell
05.2018 - Current
Associate Degree in The Science of Nursing - Nursing Science
Lincoln Christian University
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