Autumn-Alexandria Clark
Chicago
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction while also working well with other team members.
Overview
7
7
years of professional experience
Work History
Sales Associate
Journeys Shoes
Chicago Ridge
06.2024 - 06.2025
- Assisted customers in selecting and fitting shoes to enhance their shopping experience.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Provided product knowledge to customers, helping them make informed purchase decisions.
Cashier
Foot Locker
Chicago
11.2018 - 01.2020
- Processed customer transactions efficiently at a leading athletic footwear retailer.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Assisted in merchandise restocking and organization on the sales floor.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Educated customers about product features, benefits, and promotions effectively.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Bronzeville Scholastic Institute
Chicago, IL06-2019
Skills
- Customer service and engagement
- Effective communication
- Problem solving
- Team collaboration
- Product knowledge
- Sales attainment
- Cash register operation
- Retail merchandising
- Reliability and punctuality
- Professional demeanor
- Cash handling
- Conflict resolution
- Time management
- Attention to detail
- Cleaning and organization
- Stock management
- Basic math skills
Languages
English
Full Professional
Timeline
Sales Associate
Journeys Shoes
06.2024 - 06.2025
Cashier
Foot Locker
11.2018 - 01.2020
High School Diploma -
Bronzeville Scholastic Institute
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