Austin Rogers
tazewell
Summary
Dedicated custodian with proven expertise in maintaining cleanliness and safety compliance. Recognized for reliability and attention to detail, ensuring organized and appealing environments.
Overview
5
5
years of professional experience
Work History
Custodian
Abm Industries Inc De
Pekin
10.2025 - 01.2026
- Maintained cleanliness in assigned areas following company safety standards.
- Operated cleaning equipment, including vacuums and floor scrubbers effectively.
- Disposed of waste and recyclables according to environmental guidelines.
- Reported maintenance issues to management for timely resolution.
- Collaborated with team members to complete cleaning tasks efficiently.
- Followed daily cleaning schedules to ensure consistency in service quality.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocked restrooms with essential paper products, including toilet paper and paper towels.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
Cashier
Beck's Oil
Pekin
09.2020 - 07.2025
- Processed customer transactions promptly, minimizing wait times at fuel and convenience store.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and fuel selection.
- Operated point-of-sale system for sales and returns.
- Ensured cleanliness and organization of the checkout area.
- Collaborated with team members to enhance customer service experience.
- Managed inventory restocking for merchandise and snacks.
- Handled customer complaints professionally and promptly resolved issues.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted management by completing a variety of operational tasks.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Provided attentive customer service, utilizing active listening to enhance patron interactions.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer complaints professionally in accordance with company policy.
- Used suggestive selling techniques to promote add-on sales.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Informed customers of ongoing promotions, effectively increasing awareness of sales opportunities.
- Offered customers carry-out service at completion of transaction.
- Checked personal identifications during alcohol and tobacco sales.
- Adhered to social distancing protocols and wore mask or face shield.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Education
High School Diploma -
Pekin Community High School
Pekin, IL05-2017
Skills
- Cleaning techniques
- Safety compliance
- Waste disposal
- Equipment operation
- Inventory management
- Customer service
- Customer-focused
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Flexibility
- Reliability and punctuality
- Professional appearance
- Communication skills
- Problem-solving
Timeline
Custodian
Abm Industries Inc De
10.2025 - 01.2026
Cashier
Beck's Oil
09.2020 - 07.2025
High School Diploma -
Pekin Community High School