Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Austin Lamer

Davis Junction,IL

Summary

Dynamic and results-driven leader with 4+ years of progressive management and operations experience in customer-centric environments. Proven ability to lead teams, drive sales, resolve customer issues, and maintain high standards of facility presentation and service. Passionate about health and wellness, team development, and building a positive community-driven culture. Seeking to bring my leadership, problem-solving, and organizational strengths to a General Manager role at Crunch Fitness.

Overview

6
6
years of professional experience

Work History

Chiropractic Technician/Office Manager

Evolve Chiropractic
06.2023 - Current
  • Oversee daily operations of the chiropractic office, ensuring smooth workflow and patient satisfaction.
  • Leveraged data and analytics through KPI to make informed decisions and drive business improvements.
  • Train and supervise chiropractic technicians, massage therapists, and front desk staff.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Led clinic to increase total monthly collections by $30,000.

Shift Leader

Candy Cloud
03.2022 - 08.2022
  • Trained and supervised 15+ team members in daily operations, customer service, and sales techniques.
  • Ensured adherence to cleanliness and safety standards across the facility.
  • Resolved customer complaints promptly and professionally to maintain a high satisfaction rate.
  • Delegated responsibilities effectively to meet productivity and service goals.

Warehouse / Product Flow Associate

Best Buy
10.2019 - 03.2022
  • Managed inventory, product flow, and shipment intake to ensure efficient store operations.
  • Assisted with daily store operations, supported customer service, and resolved product-related issues.
  • Participated in process improvement and team collaboration initiatives to optimize service delivery.
  • Developed cross-functional skills in teamwork, logistics, and frontline communication.

Education

Master of Science - Integrative Physiology

Benedictine University
Lisle
05-2023

Bachelor of Science - Pre-Medical Biology

Univsersity of Wisconsin - Whitewater
Whitewater
05-2016

Skills

  • Team Leadership & Development
  • Customer Experience Management
  • Sales & KPI Tracking
  • Inventory & Product Flow
  • Payroll & Scheduling Support
  • Conflict Resolution
  • Facility Operations & Cleanliness
  • Microsoft Office & Data Analysis
  • Community & Partner Engagement

Interests

  • Lifelong passion for fitness and wellness with strong interest in gym operations and community building
  • Experience leading teams in high-energy, fast-paced environments
  • Committed to creating a motivating and inclusive atmosphere that promotes personal growth and accountability

Timeline

Chiropractic Technician/Office Manager

Evolve Chiropractic
06.2023 - Current

Shift Leader

Candy Cloud
03.2022 - 08.2022

Warehouse / Product Flow Associate

Best Buy
10.2019 - 03.2022

Master of Science - Integrative Physiology

Benedictine University

Bachelor of Science - Pre-Medical Biology

Univsersity of Wisconsin - Whitewater
Austin Lamer