- Lifelong passion for fitness and wellness with strong interest in gym operations and community building
- Experience leading teams in high-energy, fast-paced environments
- Committed to creating a motivating and inclusive atmosphere that promotes personal growth and accountability
Austin Lamer
Davis Junction,IL
Summary
Dynamic and results-driven leader with 4+ years of progressive management and operations experience in customer-centric environments. Proven ability to lead teams, drive sales, resolve customer issues, and maintain high standards of facility presentation and service. Passionate about health and wellness, team development, and building a positive community-driven culture. Seeking to bring my leadership, problem-solving, and organizational strengths to a General Manager role at Crunch Fitness.
Overview
6
6
years of professional experience
Work History
Chiropractic Technician/Office Manager
Evolve Chiropractic
06.2023 - Current
- Oversee daily operations of the chiropractic office, ensuring smooth workflow and patient satisfaction.
- Leveraged data and analytics through KPI to make informed decisions and drive business improvements.
- Train and supervise chiropractic technicians, massage therapists, and front desk staff.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Led clinic to increase total monthly collections by $30,000.
Shift Leader
Candy Cloud
03.2022 - 08.2022
- Trained and supervised 15+ team members in daily operations, customer service, and sales techniques.
- Ensured adherence to cleanliness and safety standards across the facility.
- Resolved customer complaints promptly and professionally to maintain a high satisfaction rate.
- Delegated responsibilities effectively to meet productivity and service goals.
Warehouse / Product Flow Associate
Best Buy
10.2019 - 03.2022
- Managed inventory, product flow, and shipment intake to ensure efficient store operations.
- Assisted with daily store operations, supported customer service, and resolved product-related issues.
- Participated in process improvement and team collaboration initiatives to optimize service delivery.
- Developed cross-functional skills in teamwork, logistics, and frontline communication.
Education
Master of Science - Integrative Physiology
Benedictine University
Lisle05-2023
Bachelor of Science - Pre-Medical Biology
Univsersity of Wisconsin - Whitewater
Whitewater05-2016
Skills
- Team Leadership & Development
- Customer Experience Management
- Sales & KPI Tracking
- Inventory & Product Flow
- Payroll & Scheduling Support
- Conflict Resolution
- Facility Operations & Cleanliness
- Microsoft Office & Data Analysis
- Community & Partner Engagement
Interests
Timeline
Chiropractic Technician/Office Manager
Evolve Chiropractic
06.2023 - Current
Shift Leader
Candy Cloud
03.2022 - 08.2022
Warehouse / Product Flow Associate
Best Buy
10.2019 - 03.2022
Master of Science - Integrative Physiology
Benedictine University
Bachelor of Science - Pre-Medical Biology
Univsersity of Wisconsin - Whitewater
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