Austin Cabello
Chicago
Summary
Economics Graduate with experience in customer service operations, data entry, and business development. Excellent written and verbal communication skills with an eye for process improvements. Proficient in Microsoft Office and Google Workspace, with strong research abilities and a commitment to continuous learning. Highly motivated team player seeking a position where I can contribute to an organization's strategy and goals.
Overview
8
8
years of professional experience
Work History
Office Administrator
Cabo Construction
Chicago
07.2024 - Current
- Coordinate project timelines and resources across multiple sites, tracking deliverables and performance metrics.
- Develop and maintain organized filing systems, improving data retrieval time.
- Collaborate with project managers to monitor budgets, timelines, and regulatory compliance.
- Prepare project documentation, including contracts and reports, ensuring accuracy and completion.
- Manage inventory and supply orders, optimizing office and site efficiency.
Business Development Representative
Arrive Logistics
Chicago
09.2022 - 07.2024
- Built and managed a client base of 20+ businesses, using CRM systems to track performance and identify sales trends.
- Analyzed daily profit margins and shipping metrics to optimize transportation strategies and meet KPIs.
- Completed certifications in specialized freight (LTL, refrigerated, cross-border, high-value), enhancing my logistics knowledge.
- Streamlined client communications and data entry, improving sales productivity.
Receptionist
Perillo Service Center
Chicago
07.2017 - 08.2022
- Served as a primary contact between customers and service technicians, ensuring clear communication and accurate documentation.
- Tracked vehicle repair progress and proactively communicated timelines to customers.
- Recommended additional vehicle services and documented incoming inventory from manufacturers.
- Performed light vehicle maintenance.
Education
B.S.B - Economics
DEPAUL UNIVERSITY
Chicago, IL01.2022
Skills
- Excel (VLOOKUP, Pivot Tables)
- Google Sheets
- Microsoft Office
- Google Workspace
- Data entry
- Report generation
- Basic data analysis
- Account management
- Sales performance tracking
- Logistics analytics
- Communication
- Problem solving
- Time management
- Process improvement
Timeline
Office Administrator
Cabo Construction
07.2024 - Current
Business Development Representative
Arrive Logistics
09.2022 - 07.2024
Receptionist
Perillo Service Center
07.2017 - 08.2022
B.S.B - Economics
DEPAUL UNIVERSITY