Aura Soberanis
Chicago
Summary
Energetic, meticulous, empathetic, adaptable and influential professional with a history of guiding and aiding a multitude of people. Excited to provide an exceptional experience and care as well as to spread knowledge. Has demonstrated to be of positive influence to all around through the practice of clear communication skills and a positive attitude.
Overview
8
8
years of professional experience
Work History
Internet Sales Manager
Grand Subaru
Bensenville
08.2018 - 05.2024
- Engaged prospects by emailing and calling.
- Scheduled vehicle purchase appointments, as well as assisted walk-ins.
- Created a seamless and smooth transition for customers who were passed along to me.
- Recommended, selected and located merchandise based on customer desires.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Educated customers about sales processes, warranty requirements and service standards.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Showcased vehicle features and took customers on test drives in local area.
- Managed sales negotiations and financing options.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Prepared sales contracts, collected payments, and coordinated vehicle delivery.
Interpreter/receptionist
Law Offices of Scott E. Bellgrau
Elmhurst
02.2022 - 10.2023
- Translated letters from English to Spanish in writing.
- Interpreted between English and Spanish, live during client consultations.
- Scheduled consultations.
- Tended to phone calls and walk-ins.
- Provided case status updates to current clients.
- Relayed messages and instructions from paralegals to clients.
- Filed customer files in alphabetical order.
Account Executive
Exact Data
Chicago
08.2018 - 02.2022
- Initiated outbound calls to prospective clients using scripts.
- Collaborated with new customers to give details about company offerings.
- Consistently met daily, weekly, monthly call quotas set forth by management team.
- Identified potential customers through cold calling and database research.
- Participated in weekly team meetings to discuss performance metrics and improvement ideas.
- Networked to build client base and promote products to new and existing clients.
- Assisted in developing new business prospects by following up on leads generated from various sources.
- Utilized customer relationship management software for tracking leads and sales efforts.
- Documented sales call data in company software.
- Maintained up-to-date knowledge of company products and services.
Cashier
The Art of Chicken
Chicago
05.2016 - 07.2018
- Served walk-in, phone, and internet orders.
- Verified customer age requirement for alcohol or tobacco purchases.
- Maintained inventory of the restaurant's ingredients, utensils, cookware, cleaning supplies, etc.
- Responsible for the restaurant's sanitation and cleanliness.
- Explained and provided customers with menu options, relaying any allergies to the chef.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Associate of Science -
City Colleges of Chicago
Chicago, IL02.2025
Skills
- Fluent in English
- Fluent in Spanish
- Excellent listener
- Effective communicator
- Successful multitasker
- Proficient in Microsoft
- Goal-oriented
- Relationship building
- Leadership skills
- Conflict mitigation
- Positive attitude
- Effective team participation
- Fast-paced
- Detail-oriented
- Fast typing
Affiliations
- High School Hero's - Teacher For A Day
- LEAD - Leadership Education And Development Business Program
- Chicago Combat Summer Camp Counselor
Timeline
Interpreter/receptionist
Law Offices of Scott E. Bellgrau
02.2022 - 10.2023
Internet Sales Manager
Grand Subaru
08.2018 - 05.2024
Account Executive
Exact Data
08.2018 - 02.2022
Cashier
The Art of Chicken
05.2016 - 07.2018
Associate of Science -
City Colleges of Chicago
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