Summary
Overview
Work History
Education
Skills
Undergraduate Research
Timeline
Generic

Audrey Custard

Chicago

Summary

Driven and adaptable professional with a strong work ethic, demonstrated by balancing two jobs while maintaining a 3.0+ GPA in a demanding full-time academic program. Brings over six years of experience in the service industry, excelling in customer relations, hospitality, and professional communication. Offers extensive research experience in the sciences—particularly biochemistry—through hands-on lab work, conference presentations, and mentoring roles. Skilled in data interpretation, critical analysis, and time management, with a passion for helping others and applying scientific knowledge to drive meaningful outcomes.

Overview

7
7
years of professional experience

Work History

Server/Shift Leader/Administrative Assistant

Kent Country Club
Grand Rapids
01.2023 - 06.2025
  • Coordinated staff schedules to optimize service coverage during peak hours.
  • Oversaw daily operations of dining area to ensure smooth service flow.
  • Trained and mentored new servers on club policies and service standards.
  • Performed opening and closing duties such as counting money, cleaning equipment, stocking shelves.

Server

Beer City Bread CO.
Grand Rapids
05.2024 - 04.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Assisted in maintaining cleanliness and organization of dining areas.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Server/Shift Leader

Boyne Highlands Resort
Harbor Springs
12.2019 - 01.2023
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Ensured compliance with health and safety regulations during service hours.

Receptionist/Administrative Assistant

Kwiatkowski Law Firm, PLLC
Cheboygan
05.2018 - 08.2019
  • Greeted and assisted visitors, ensuring a welcoming office environment.
  • Scheduled appointments and coordinated meeting logistics for staff and clients.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Education

Bachelor of Science - Biochemistry

Grand Valley State University
Allendale, MI
04-2025

Skills

  • Laboratory techniques: Chromatography, Spectrophotometry, Gel Electrophoresis, DNA/RNA Extraction, Protein Purification
  • Data analysis
  • Microsoft Suite proficiency
  • Analytical thinking
  • Customer service
  • Team collaboration

Undergraduate Research

  • Researched the role of beta-lactamase enzymes in antibiotic resistance, with a focus on enzyme kinetics and resistance-related mutations.
  • Utilized SDS-PAGE, PCR, HPLC, and Western blotting to analyze protein expression, purification, and functionality of enzyme variants.
  • Interpreted and synthesized data to identify resistance mechanisms and evaluate potential inhibitory pathways.
  • Collaborated with faculty and student researchers to optimize experimental design and troubleshoot technical challenges.
  • Presented a research poster and paper to faculty and peers, highlighting findings and their implications for antibiotic resistance and drug development.

Timeline

Server

Beer City Bread CO.
05.2024 - 04.2025

Server/Shift Leader/Administrative Assistant

Kent Country Club
01.2023 - 06.2025

Server/Shift Leader

Boyne Highlands Resort
12.2019 - 01.2023

Receptionist/Administrative Assistant

Kwiatkowski Law Firm, PLLC
05.2018 - 08.2019

Bachelor of Science - Biochemistry

Grand Valley State University
Audrey Custard