Aubrey Graves
Pontiac
Summary
Licensed Medical Esthetician with strong client relations and sales experience. Highly proficient in client retention, contract management, and customer service in both medical and sales operations.
Overview
5
5
years of professional experience
Work History
Medical Esthetician
Associates in Dermatology
Bloomington, IL
11.2025 - Current
- Administered a variety of aesthetic treatments, including lasers, microneedling, chemical peels, and dermabrasion.
- Contributed to increased revenue by upselling additional products or services during client consultations when appropriate.
- Increased client retention by building strong rapport and maintaining open communication during consultations and treatments.
- Resolved customer complaints and facilitated conflict resolutions.
Real Estate Agent/Property Manager
RE/MAX Rising
Bloomington, IL
08.2021 - 01.2026
- Conducted market analysis to determine competitive pricing strategies for listings.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Set and achieved company defined sales goals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Medical Esthetician
Serenity Medical Spa
Bloomington, IL
09.2024 - 11.2025
- Performed a variety of energy-based laser treatments, body-contouring treatments, dermabrasion, dermaplaning, and chemical peels effectively.
- Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
- Educated clients on skincare routines and post-treatment care to enhance results and satisfaction.
- Managed appointment scheduling and client communications to optimize workflow efficiency.
- Supported marketing efforts by promoting services through social media platforms and client referrals.
Education
Realtor - Real Estate
Mid-Illinois Realtors Association
Bloomington, IL08-2021
Associate of Arts - Business
Pikes Peak Community College
Colorado Springs, CO08-2020
Esthetician - Esthetics
Tigi Hairdressing Academy
Colorado Springs, CO03-2021
Skills
- Strong organizational skills
- Client relations
- Property management
- Sales experience
- Medical spa and dermatology operations
- Pre-and Post-operative care
- Exceptional communication skills
- Customer service
Timeline
Medical Esthetician
Associates in Dermatology
11.2025 - Current
Medical Esthetician
Serenity Medical Spa
09.2024 - 11.2025
Real Estate Agent/Property Manager
RE/MAX Rising
08.2021 - 01.2026
Realtor - Real Estate
Mid-Illinois Realtors Association
Associate of Arts - Business
Pikes Peak Community College
Esthetician - Esthetics
Tigi Hairdressing Academy