- I enjoy helping others and giving back to the community
- I love playing and writing music
- Baking
- I enjoy fostering animals
Aubrey Churchill
Mt. Erie
Summary
Dynamic and customer-focused professional with extensive experience at Walmart as a Digital Personal Shopper. Proven ability to enhance customer satisfaction through attentive service and accurate order verification. Skilled in planning and organization, with a strong track record of meeting quality goals and fostering repeat business through effective communication and interpersonal skills.
Developed exceptional customer service and communication skills in retail environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles.
Overview
4
4
years of professional experience
Work History
Digital Personal Shopper
Walmart
Fairfield, IL
10.2025 - Current
- Assisted customers in product selection, ensuring a personalized shopping experience.
- Navigated store layout to efficiently locate items requested by customers.
- Provided recommendations based on customer preferences and feedback.
- Tracked substitutions and informed customers of changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Addressed customer inquiries and resolved issues to enhance satisfaction levels.
- Consistently met deadlines and quality goals for accuracy and timeliness
Ice Cream Server
Crystal Country Cream
Mount Erie IL
05.2022 - 11.2025
- Provided excellent customer service, ensuring a positive experience for all patrons.
- Operated point-of-sale system, processing transactions accurately and efficiently.
- Maintained cleanliness of service area, adhering to health and safety standards.
- Assisted in training new staff on ice cream preparation and customer interaction techniques.
Keyholder
Dollar General Store
Cisne, IL
08.2024 - 10.2025
- Assisted in daily store operations, ensuring efficient customer service and inventory management.
- Processed cash transactions accurately, maintaining register integrity and balancing cash drawers.
- Trained new team members on operational procedures and customer engagement techniques.
- Monitored stock levels, restocking shelves to optimize product availability for customers.
- Organized store displays to enhance product visibility and improve overall shopping experience.
- Engaged with customers to provide assistance, improving overall satisfaction and fostering repeat business.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Education
Associate of Arts - General Studies
Frontier Community College
Fairfield, IL05-2026
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Flexible schedule
- Upbeat and outgoing attitude
- Verifying order accuracy
- Sales expertise
Interests
Timeline
Digital Personal Shopper
Walmart
10.2025 - Current
Keyholder
Dollar General Store
08.2024 - 10.2025
Ice Cream Server
Crystal Country Cream
05.2022 - 11.2025
Associate of Arts - General Studies
Frontier Community College