Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ator Daniel

Elgin

Summary

Customer service professional with extensive experience at American Physiotherapist, LLC, specializing in appointment scheduling and complaint resolution. Demonstrated success in enhancing patient flow and optimizing service delivery through effective communication and relationship management. Focused on fostering positive experiences and ensuring client satisfaction in high-pressure environments.

Overview

23
23
years of professional experience

Work History

Front Desk Customer Service Representative

American Physiotherapist, LLC
Elgin
10.2015 - 11.2020
  • Welcomed patients and visitors upon arrival at therapy center.
  • Handled phone inquiries, delivering information about services and addressing questions.
  • Managed appointment scheduling to optimize therapist availability and patient flow.

German Teacher

Language Stars & Discovery Language
Naperville. South Barrington, Arlington Hights
04.2006 - 08.2007
  • Crafted engaging lesson plans tailored for diverse student groups.
  • Implemented immersive language activities to boost student participation.
  • Conducted regular evaluations and feedback sessions to assess student progress.

Customer Service Representative

High Tower
Skokie
05.2004 - 09.2006
  • Assisted customers with inquiries and provided product information.
  • Resolved customer complaints through effective communication and problem-solving skills
  • Managed order processing and ensured timely delivery of products
  • Data entry

Sales Associate

Hertie-Karstadt
Wiesbaden
10.2001 - 03.2004

Flight Attendant

Ryan Air
Frankfurt Hahn
03.2000 - 08.2001
  • Facilitated smooth transitions for passengers during boarding and deplaning.
  • Provided exceptional in-flight service to enhance passenger comfort.
  • Conducted safety demonstrations, educating passengers on emergency procedures and equipment.

Radio Show Host

Party Radio & Thomas Inc.
Wiesbaden
01.1998 - 02.2000
  • Facilitated engaging discussions on trending music and entertainment topics to captivate listeners.
  • Crafted show scripts that resonated with audience
  • Weather and traffic news

Visa Clerk

Frankfurt Airport
Frankfurt
01.1998 - 12.1999
  • Processed passenger documents at airport check-in counters efficiently.
  • Assisted travelers with inquiries regarding flight information and services.

Education

Elementary School Teaching

Louise Schroeder Schule
Wiesbaden
07-1999

Medical Technical

Louise Schroeder Schule
Wiesbaden
07-1997

Skills

  • Appointment scheduling
  • Customer service and support
  • Phone communication
  • Complaint resolution
  • Relationship management

Timeline

Front Desk Customer Service Representative

American Physiotherapist, LLC
10.2015 - 11.2020

German Teacher

Language Stars & Discovery Language
04.2006 - 08.2007

Customer Service Representative

High Tower
05.2004 - 09.2006

Sales Associate

Hertie-Karstadt
10.2001 - 03.2004

Flight Attendant

Ryan Air
03.2000 - 08.2001

Radio Show Host

Party Radio & Thomas Inc.
01.1998 - 02.2000

Visa Clerk

Frankfurt Airport
01.1998 - 12.1999

Elementary School Teaching

Louise Schroeder Schule

Medical Technical

Louise Schroeder Schule
Ator Daniel