Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

Asia Pratt

701 Union Avenue

Summary

Highly analytical Analyst with sound experience in data interpretation, statistical analysis, and trend forecasting. Strengths lie in problem-solving ability, strategic thinking, and exceptional technical skills such as proficiency in SQL and Excel. Showcased impact by contributing to data-driven decision making that increased efficiency and improved business outcomes in previous roles.

Overview

5
5
years of professional experience

Work History

Dialysis Technician

Sinai Health
Chicago
01.2023 - Current
  • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access
  • Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor
  • Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor
  • Evaluate intradialytic problems, and provide intervention as prescribed by physician order or as directed.
  • Assisted in training technicians, medical students or other staff members.

Dialysis Technician

Fresenius Medical Care
Hazel Crest
01.2021 - Current
  • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities
  • Enter all treatment data into the designated clinical application accurately and in a timely manner
  • Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected where appropriate
  • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart
  • Prepare lab requisitions for prescribed or stat Lab specimens according to laboratory destination
  • Collect, label, appropriately prepare and store lab samples according to required laboratory specifications
  • Ensure collection of lab specimens by appropriate lab courier

Corporate Customer Service Representative

Lowes Home Improvment
Indianapolis
10.2019 - 09.2021
  • Supported sales team members to drive growth and development.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Led on- and off-site customer support teams across multiple time zones.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.

Education

Some College (No Degree) - Operations And Supply Chain Management

Indiana State University
Terre Haute, IN

Skills

  • Supply chain management
  • Data analysis
  • Team collaboration
  • Process improvement
  • Inventory control
  • Insurance verification
  • EHR integration
  • HIPAA compliance
  • Clinical workflow analysis

Training

  • Medical Terminology
  • Anatomy and Physiology
  • Intro to Electrocardiography technology
  • Cardiac Sonography theory
  • Cardiac Sonography lab

Timeline

Dialysis Technician

Sinai Health
01.2023 - Current

Dialysis Technician

Fresenius Medical Care
01.2021 - Current

Corporate Customer Service Representative

Lowes Home Improvment
10.2019 - 09.2021

Some College (No Degree) - Operations And Supply Chain Management

Indiana State University

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Asia Pratt