Asia Logan
Sauk Village
Summary
Customer-oriented professional with experience in customer service, retail operations, and administrative support. Excels in fostering relationships, resolving issues, and maintaining accurate records in fast-paced settings. Known for effective communication and quick adaptability to new systems, dedicated to high-quality service and team success.
Overview
1
1
Language
4
4
years of professional experience
Work History
Entrepreneur
J.V Auto Sales
Country Club Hills
01.2026 - Current
- Managed daily operations and inventory for automotive sales and service.
- Developed customer relationships to enhance sales and service experiences.
- Oversaw marketing strategies to promote vehicle offerings and dealership services.
- Coordinated financing options with lenders for customer vehicle purchases.
- Analyzed market trends to adjust inventory and pricing strategies effectively.
- Implemented operational improvements to streamline sales processes and workflows.
- Ensured compliance with industry regulations and best practices in auto sales.
- Maintained relationships with key clients to secure repeat business.
Medical Biller and Coder
Intra- Heart Service Corp.
Orland Park
01.2024 - Current
- Processed medical claims using electronic billing systems efficiently.
- Verified patient insurance information to ensure accurate billing.
- Reviewed and corrected coding errors to comply with regulations.
- Collaborated with healthcare providers to obtain necessary documentation.
- Maintained confidentiality of patient records in compliance with HIPAA.
- Assisted in training new staff on billing procedures and software tools.
- Resolved discrepancies in billing through effective communication with clients.
Customer Service Representative
Logan’s Auto Collision
Chicago
03.2023 - Current
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with inquiries about auto collision services and estimates.
- Managed appointment scheduling for vehicle repairs and consultations.
- Collaborated with technicians to ensure accurate service details and timelines.
- Maintained organized records of customer interactions and service requests.
- Supported team training initiatives to enhance service delivery skills.
Caregiver
Tender Loving Home Healthcare
Orland Park
01.2024 - 01.2026
- Assisted clients with daily living activities and personal hygiene.
- Administered medications according to care plans and schedules.
- Monitored client health and reported changes to nursing staff.
- Provided emotional support and companionship to clients in need.
- Maintained cleanliness and safety in client living environments.
- Collaborated with healthcare team members to coordinate effective care plans.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Online Personal Shopper
Walmart
Olympia Fields
07.2022 - 08.2025
- Assisted customers in selecting products based on preferences and needs.
- Enhanced customer satisfaction through personalized shopping recommendations.
- Communicated with customers to resolve inquiries and provide product information.
- Greeted customers and provided excellent customer service.
- Satisfied customers with quick, accurate service under tight deadlines.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Maintained updated knowledge of Walmart's promotions and new arrivals.
- Navigated Walmart's online system to fulfill customer orders efficiently.
- Collaborated with team members to ensure timely order processing.
- Utilized inventory management tools to track product availability and restocks.
Education
Bloom Trail High School
Steger, ILSkills
- Market analysis
- Strategic planning
- Supply chain oversight
- Regulatory compliance
- Customer relationship management
- Client communication
- Problem solving
- Innovative mindset
- Time management
- Team collaboration
- Effective communication
- Goal setting
Languages
English
Professional
Timeline
Entrepreneur
J.V Auto Sales
01.2026 - Current
Medical Biller and Coder
Intra- Heart Service Corp.
01.2024 - Current
Caregiver
Tender Loving Home Healthcare
01.2024 - 01.2026
Customer Service Representative
Logan’s Auto Collision
03.2023 - Current
Online Personal Shopper
Walmart
07.2022 - 08.2025
Bloom Trail High School