Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashton Kaminski

Huntley

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

Work History

Account Executive - Payables and Receivables

Shorr Packaging Company
  • Streamlined payables and receivables processes by implementing efficient systems and software tools.
  • Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
  • Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
  • Coordinated with vendors to negotiate more favorable payment terms, resulting in cost savings for the company.

Server Trainer

Hall's Chophouse
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Certified Medical Assistant

St. Francis Hospital
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.

Server Trainer

Blue Marlin
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Provided continuous evaluation and feedback to server employees.

Education

Associate of Arts - Graphic Design

Trident Technical College
Charleston, SC

Associate of Science - Applied Science

Greenville Technical College
Greenville, SC

Medical Assistant Certification -

Greenville Technical College
Greenville, SC

Skills

  • Calm and Professional Under Pressure
  • Always Punctual
  • Conflict Resolution
  • Customer Retention Strategies
  • Upbeat and Positive Personality
  • Appointment Scheduling
  • Data Entry
  • Microsoft Office

Timeline

Account Executive - Payables and Receivables

Shorr Packaging Company

Server Trainer

Hall's Chophouse

Certified Medical Assistant

St. Francis Hospital

Server Trainer

Blue Marlin

Associate of Arts - Graphic Design

Trident Technical College

Associate of Science - Applied Science

Greenville Technical College

Medical Assistant Certification -

Greenville Technical College
Ashton Kaminski