Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashtin Chitwood

Lacon

Summary

Compassionate Medical Assistant with expertise in patient care, medication administration, and effective communication. Dedicated to enhancing patient experiences through education and support. Detail-oriented Medical Assistant experienced in coordinating patient appointments and managing clinical documentation. Proven ability to educate patients on treatment plans and support healthcare teams to improve workflow and patient outcomes. Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Certified Medical Assistant with background working in fast-paced healthcare environments. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.

Overview

13
13
years of professional experience

Work History

Certified Medical Assistant

Carle Foundation Hospital
Peoria
03.2023 - Current
  • Administered medications and performed basic clinical procedures as directed.
  • I took on the task of ordering, authorizing, and scheduling the patient's bladder cancer treatments.
  • Coordinated patient appointments and managed scheduling for healthcare providers.
  • Communicated effectively with patients to address inquiries and provide support.
  • Supported physicians during examinations by preparing necessary instruments and supplies.
  • Educated patients on treatment plans and provided health-related information clearly.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Ordered medical supplies from approved vendors based on predetermined budget parameters.
  • Assisted with scheduling patient appointments and follow-up visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Explained treatment procedures and physicians' instructions.

Certified Nursing Assistant

GrapeTree Medical Staffing
Milford
11.2021 - 09.2023
  • Assisted patients with daily living activities and personal care needs.
  • Monitored vital signs and reported changes to nursing staff.
  • Maintained cleanliness and safety of patient environments.
  • Documented patient information accurately in electronic health records.
  • Communicated effectively with patients, families, and healthcare teams.

CNA

Graduated
Oglesby
12.2012 - 03.2023

I graduated in 2012 from IVCC and was a CNA from 2012 until 2023 when I completed my Certified Medical Assistant. I have worked a few places as a CNA but most recently with Carle and this is where I have grown as a healthcare employee.

Education

AAMA Certification - Certified Medical Assistant

Midwest Technical Institute
IL
03-2033

High School Diploma -

Henry Senachwine High School
Henry, IL
04-2012

Some College (No Degree) - Certified Nursing Assistant

Illinois Valley Community College
Oglesby, IL

Skills

  • Patient care
  • Medication administration
  • Electronic health records
  • Vital signs monitoring
  • Effective communication
  • Appointment scheduling
  • Treatment education
  • Phlebotomy techniques
  • Infection control
  • HIPAA compliance
  • Inventory and supply management
  • Specimens collection and processing
  • Workflow organization
  • Multitasking and organization
  • Insurance confirmation
  • Basic life support
  • Clinical applications
  • Medical records management
  • Sterilization techniques
  • Verbal and written communication
  • Patient scheduling
  • Clinical documentation
  • Injection administration
  • Patient education
  • Restocking lab supplies
  • Direct patient care
  • Team management and supervision
  • Patient documentation
  • Telephone etiquette
  • Medical terminology
  • Treatment setup
  • Attention to detail
  • Time management
  • Sample collection procedures

Timeline

Certified Medical Assistant

Carle Foundation Hospital
03.2023 - Current

Certified Nursing Assistant

GrapeTree Medical Staffing
11.2021 - 09.2023

CNA

Graduated
12.2012 - 03.2023

AAMA Certification - Certified Medical Assistant

Midwest Technical Institute

High School Diploma -

Henry Senachwine High School

Some College (No Degree) - Certified Nursing Assistant

Illinois Valley Community College
Ashtin Chitwood