Summary
Overview
Work History
Education
Skills
Timeline
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Lori Frenell

New Windsor,IL

Summary

Adept at data security and fostering customer loyalty, my tenure at BankOrion was marked by efficient processing of banking transactions and enhancing client satisfaction. Skilled in data management and problem-solving, I significantly contributed to operational excellence, ensuring data accuracy and promoting secure financial services. My approach consistently improved customer engagement and streamlined banking processes.

Overview

17
17
years of professional experience

Work History

Application Data Processor

BankOrion
11.2007 - 01.2025
  • Maintained friendly and professional customer interactions.
  • Executed wire transfers, stop payments and account transfers.
  • Referred customers to other banking departments for specialized services.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Educated customers on online banking and mobile banking applications.
  • Processed applications for new accounts.
  • Check and accept mobile deposits
  • Processed overdrafts
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Identified counterfeits, suspicious activity or potential red flag transactions and immediately reported to supervisor.
  • Handled cash and balanced cash drawer to manage and settle register.
  • Met established deposit processing productivity standards.

Education

High School Diploma -

Alwood High School
Woodhull, IL

Skills

  • Data security
  • Data validation
  • Spreadsheet management
  • Software troubleshooting
  • Report generation
  • Accuracy and precision
  • Cash counting
  • Deposit and withdrawal management
  • Data inputting
  • Problem-solving
  • Transaction processing
  • Clear communication
  • Money handling
  • Signature verification
  • Team collaboration
  • Phone etiquette
  • Teller support
  • Time management proficiency
  • Attention to detail
  • Balance transfers
  • Decision-making
  • Conflict resolution

Timeline

Application Data Processor

BankOrion
11.2007 - 01.2025

High School Diploma -

Alwood High School

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Lori Frenell