Ashlyn Hall
Brighton
Summary
Detail-oriented dietary aide and barista with a strong focus on teamwork and time management. Proven ability to adapt in high-pressure environments while ensuring customer satisfaction and food safety compliance.
Overview
2
2
years of professional experience
Work History
Barista
Germania Brew Haus
Godfrey
08.2025 - Current
- Prepared and served a variety of coffee beverages and specialty drinks.
- Operated espresso machines and grinders to ensure quality beverage preparation.
- Assisted customers with menu selections and provided product recommendations.
- Handled cash transactions and processed payments accurately at the register.
- Collaborated with team members to streamline service during busy periods.
- Restocked supplies, including coffee beans, milk, and pastries as needed.
- Engaged with customers to create a welcoming atmosphere in the café environment.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Created complex, hand-crafted beverages based upon customer preferences.
- Supported highest standards of conduct and service to support company reputation.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Ground beans for espresso shots according to individual customer specifications.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Placed orders with suppliers for delivery of products required for daily operations.
- Created promotional displays for advertising special events or promotions at the cafe.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Implemented feedback from customers to improve service quality and menu offerings.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Checked brewing equipment for proper functionality.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
Dietary Aide
Liberty Village of Jerseyville
Jerseyville
12.2024 - 08.2025
- Prepared and served nutritious meals to residents in a timely manner.
- Assisted with menu planning to meet dietary restrictions and preferences.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with kitchen staff to ensure efficient meal service operations.
- Monitored food storage procedures to uphold safety standards and regulations.
- Provided friendly customer service to residents during meal times.
- Supported dietary staff with inventory management of food supplies.
- Communicated effectively with residents regarding meal options and dietary needs.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Followed dietary procedures in accordance with established policies.
- Treated patients and team members with dignity and respect.
- Prepared and served meals according to dietary guidelines.
- Delivered snacks to nurse station for distribution to specific residents.
- Stocked supplies in dining areas.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Assisted with preparation of snacks and other light meals.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Checked temperatures of hot food before serving it to patients and residents.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Gathered soiled tablecloths and dietary linens and delivered to laundry.
- Kept records of meal service for accurate billing.
- Operated kitchen equipment safely and efficiently.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Packaged and bagged cooked food and prepared items.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Directed patrons to restrooms and other amenities within facility.
Education
High School Diploma -
Southwestern High School
Piasa, IL05-2025
Associate of Arts -
Lewis And Clark Community College
Godfrey, IL06-2026
Skills
- Customer service
- Team collaboration
- Time management
- Beverage preparation
- Transaction processing
- Food safety
- Inventory management
- Effective communication
- Problem resolution
- POS system operation
- Customer service excellence
- POS systems
- Basic math
- Fast-paced environment
- Decision-making
- Conflict mediation
- Positive and professional
- Performance improvement
- New hire training
- Shift management
- Quality control
- Speedy and efficient
- Point of sale
- Team leadership
- Adaptive and creative
- Verbal communication
- Problem-solving
- Excellent math skills
- Solid problem solver
- Attention to detail
- Cash register operation
- Supply management
- Workflow management
- Clear communication
- Team player
- Multitasking and organization
- Friendly and outgoing
- Shift coordination
- Active listener
- Merchandising techniques
Timeline
Barista
Germania Brew Haus
08.2025 - Current
Dietary Aide
Liberty Village of Jerseyville
12.2024 - 08.2025
High School Diploma -
Southwestern High School
Associate of Arts -
Lewis And Clark Community College