Ashley Wright
Homewood
Summary
Strategic product development consultant with a proven record in market research, concept design, and cross-functional collaboration. Known for delivering clear recommendations that drive business decisions and enhance member experience.
Overview
6
6
years of professional experience
Work History
Product Development Consultant
Health Care Service Corporation
04.2023 - Current
- Conducts market and product research to support annual product planning cycles
- Collaborates with internal teams to develop and refine product concepts
- Assists with the development of business cases and IT estimates to shape early concepts and inform senior leadership’s funding decisions
- Supports implementation teams through concept launch and feedback loops
- Creates training modules for incoming members on Product Strategy team
- Partners with Implementation line of business to develop SharePoint site for Product Strategy team
- Develops member focused FAQs for brokers and sales teams to translate virtual health care process to members
Management Consulting Analyst
Accenture
09.2021 - 02.2023
- Delivered insights from data trends to improve business performance
- Streamlined workflows and improved resource utilization
- Developed client-ready deliverables aligned with business goals
Client Service Analyst
JPMorgan Chase & Co.
01.2020 - 09.2021
- Managed portfolios up to $500M across government, healthcare, and nonprofit sectors
- Acted as the main liaison for internal teams and external clients
- Supported product rollouts and client training to drive retention and satisfaction
Education
B.A. - Journalism
Hampton University
Hampton, VA05-2016
Skills
- Product Strategy & Lifecycle
- Market Research & Data Analysis
- Cross-functional Team Collaboration
- Stakeholder Engagement
- Process Improvement
- Microsoft Office Suite
- Diversity & ADA Compliance
Affiliations
Alpha Kappa Alpha Sorority, Inc. (Gamma Theta Chapter, Fall 2013)
Timeline
Product Development Consultant
Health Care Service Corporation
04.2023 - Current
Management Consulting Analyst
Accenture
09.2021 - 02.2023
Client Service Analyst
JPMorgan Chase & Co.
01.2020 - 09.2021
B.A. - Journalism
Hampton University
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