Ashley Webb
Carterville
Summary
Detail-oriented healthcare professional experienced in clinical and administrative operations. Expertise includes patient scheduling, medical records management, and insurance verification. Knowledgeable in medical terminology and coding principles, supported by CPC-A certification. Committed to providing accurate and efficient support in dynamic medical settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Family Operations Manager
Self-Employed
Carterville, IL
10.2018 - Current
- Coordinated family members' schedules to optimize time management and planning
- Managed household budgeting and expense tracking to ensure financial stability
- Created and upheld a positive atmosphere for family productivity
- Tracked inventory levels of household supplies to facilitate timely replenishment
Medical Office Specialist
SIU Medicine
Springfield, IL
11.2014 - 10.2018
- Maintained accurate electronic medical records (EMR) while ensuring HIPAA compliance, supporting quality patient care.
- Managed patient scheduling and appointment confirmations to improve patient access and reduce wait times.
- Facilitated communication between healthcare providers and patients to improve patient understanding and satisfaction.
- Checked patients' insurance eligibility to ensure coverage for services. and assist with prior authorizations
- Process referrals, medical documentation, and administrative paperwork
- Maintain efficient patient flow and support daily clinic operations
Education
Associate of Science - Health Information Technology
DeVry University
Lisle, IL12-2026
Certified Professional Coder - Apprentice - Medical Coding
DeVry Univeristy
Lisle, IL05-2026
Skills
- Healthcare operations
- Operations management
- Electronic medical records
- HIPAA compliance
- Medical coding fundamentals
- Customer service
- Team leadership
- Time management
- Problem-solving
Certification
CPC-A
Timeline
Family Operations Manager
Self-Employed
10.2018 - Current
Medical Office Specialist
SIU Medicine
11.2014 - 10.2018
Associate of Science - Health Information Technology
DeVry University
Certified Professional Coder - Apprentice - Medical Coding
DeVry Univeristy