Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ashley Wagenbrenner

Glen Carbon

Summary

Dynamic Senior Director with a proven track record at Walmart, excelling in collaborative leadership and strategic planning. Spearheaded business transformation initiatives, enhancing performance and employee satisfaction. Expert in process improvement and team motivation, fostering a culture of innovation that significantly reduced turnover rates while driving profitability.


Knowledgeable, with proven background in senior leadership roles, driving strategic initiatives and fostering organizational growth. Successfully led cross-functional teams to achieve key business objectives, enhancing operational efficiency and stakeholder satisfaction. Demonstrated expertise in project management and strategic planning.

Results-driven leader adept at guiding high-performing teams and implementing strategic initiatives to drive business success. Known for fostering collaborative environment and achieving measurable milestones. Exhibits strong leadership and adaptability to changing business needs.


Experienced with strategic planning, team leadership, and operational excellence. Utilizes proven methodologies to drive business growth and enhance organizational performance. Track record of successfully leading diverse teams and managing complex projects.

Overview

21
21
years of professional experience

Work History

Senior Director, Market Manager

Walmart
10.2021 - Current
  • Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
  • Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
  • Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
  • Achieved departmental goals by developing and implementing strategic plans and initiatives.
  • Established data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization.
  • Increased employee satisfaction, providing regular coaching and feedback sessions.
  • Streamlined operations for increased efficiency with process improvements and automation.
  • Reduced employee turnover rates by creating a positive work environment with clear expectations and support systems in place.
  • Led development of business operation processes and policies.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Store Manager

Walmart
05.2017 - 10.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Co Manager

Walmart
11.2015 - 05.2017
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
  • Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
  • Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
  • Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
  • Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
  • Acted as a key liaison between employees and management, facilitating open communication channels and addressing concerns in a timely manner.
  • Performed regular reviews assessing each employee's performance and developed improvement plans.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
  • Assisted in the recruitment process by conducting interviews and selecting top-performing candidates who aligned with the company''s values.
  • Oversaw financial management tasks such as budget planning, expense tracking, and payroll administration, contributing to the overall profitability of the store.
  • Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.

Assistant Store Manager

Walmart
08.2012 - 11.2015
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.

Sergeant

Illinois Army National Guard
01.2004 - 12.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Hourly Associate/Supervisor

Walmart
08.2007 - 08.2012
  • Enhanced overall department performance with regular training sessions and skill development workshops.
  • Mentored junior staff members for professional growth and development within the organization.
  • Implemented quality control measures to minimize errors and maintain high standards in daily operations.
  • Reviewed budgets periodically in order to identify cost-saving opportunities without compromising service quality or client satisfaction levels.
  • Organized regular team meetings to discuss updates, challenges, accomplishments, ensuring open lines of communication throughout the group.
  • Coordinated cross-functional teams to achieve project objectives efficiently and effectively.
  • Streamlined communication channels for more effective collaboration among team members.
  • Improved team productivity by implementing efficient work processes and providing continuous feedback.

Education

Paris High School
Paris

Skills

  • Collaborative leadership
  • Culture transformation
  • Team building and motivation
  • Leadership development
  • Business development
  • Organizational development
  • Process improvement
  • Core values management
  • Operations management
  • People management
  • Strategic planning
  • Decision-making

Accomplishments

Summary of Accomplishments Sales and Profit Growth
  • Market Performance: Increased sales plan LY by over $49.8 million vs. the prior year and exceeded target by $17.1 million, achieving a positive 5.7% comp, and achieved an $11 million profit growth vs. the prior year. The market has achieved a positive Sales, comp, and profit growth every year for the last 3 in the Market.
  • Digital Business Growth: Grew the digital business over $31 million in the last 2 years and increased orders by over 300 thousand.
  • Top Market in Digital Metrics: Currently leading as one of the top 2 Markets in digital metrics within the region.
  • Store 1676, Tell City, IN: Increased sales by $10 million over 3 years, pushing the store's sales above $80 million, consistently maximizing profit each year..
  • Newburgh, IN Store: Transformed the store from below $70 million to over $80 million in sales within 2 years, consistently maximizing profit each year.
Awards and Recognitions
  • Regional Supercenter of the Year Award 2021: Awarded for outstanding performance in Region 25.
  • Associate Engagement Improvement: During the COVID-19 pandemic in 2020, improved associate engagement scores from 62 to 76 through effective leadership and team motivation.
Increased Associate Engagement
  • Trust and Engagement Building: Raised engagement scores from the low 60s to mid/upper 70s in both managed stores by building trust and fostering engagement.
Developing and Promoting Talent
  • Market Manager Initiatives: Leading a market-wide group of mentees, conducting monthly training sessions and developing leaders.
  • Promotions: Facilitated the promotion of 6+ Team Leads to Coaches and 3 Coaches to Store Leads within the market. Promoted 6 team associates to Team Lead positions, 4 Team Leads to Coaches, and 2 Coaches to Store Leads at Tell City, IN, with some promotions extending to other facilities.
Military Service Leadership Growth
  • National Guard Service: Served 8 years in the National Guard, with 5 years as a Sergeant leading training exercises.
Leadership Growth and Experience
  • Walmart Leadership: Over 18 years with Walmart, including 15 years of salaried management experience and over 3 years as an hourly supervisor.




Timeline

Senior Director, Market Manager

Walmart
10.2021 - Current

Store Manager

Walmart
05.2017 - 10.2021

Co Manager

Walmart
11.2015 - 05.2017

Assistant Store Manager

Walmart
08.2012 - 11.2015

Hourly Associate/Supervisor

Walmart
08.2007 - 08.2012

Sergeant

Illinois Army National Guard
01.2004 - 12.2012

Paris High School

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Ashley Wagenbrenner