Ashley Roesch
Clinton
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I love customer service and leaving people with a better experience than they were expecting.
Overview
10
10
years of professional experience
2004
2004
years of post-secondary education
Work History
DSP
Marion County Horizon Center
Clinton
06.2025 - Current
- Supported individuals with daily living skills and personal care routines.
- Assisted in implementing individualized care plans for residents' needs.
- Facilitated recreational activities to promote social interaction among clients.
- Maintained a safe and clean environment for all residents and staff.
- Monitored client behavior and reported changes to the care team.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
Cashier/Customer Service Cashier
Casey's General Store
Maroa
06.2021 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area and store shelves.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash, credit, and debit transactions accurately and securely.
- Collaborated with team members to ensure smooth store operations.
- Restocked merchandise on shelves to maintain product availability.
- Implemented promotional displays to enhance customer engagement.
- Trained new cashiers on register operations and customer service standards.
Day Care Assistant Teacher
Kids n Fitness
Forsyth
12.2019 - 06.2021
- Assisted in daily classroom activities and lesson implementation for young children.
- Supported lead teacher with classroom management and student engagement strategies.
- Organized educational materials and supplies for various learning activities.
- Collaborated with team members to create a nurturing learning environment.
- Implemented age-appropriate activities that promoted cognitive development and social skills.
- Communicated with parents regarding children's progress and classroom events.
- Provided direct supervision during playtime, ensuring safety and positive interaction.
Bartender/cook
Powerhouse pub
De Witt
04.2016 - 10.2018
- Crafted cocktails and beverages to meet customer preferences.
- Maintained cleanliness and organization of bar area during service.
- Assisted customers with menu selections and drink recommendations.
- Monitored inventory levels and restocked supplies as needed.
- Trained new bartenders on bar procedures and customer service standards.
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
Education
Clinton Community High School
Clinton, ILSkills
- Individualized care planning
- Client behavior monitoring
- Personal hygiene assistance
- Supportive personality
- Continuous improvement
- Problem-solving aptitude
- Attention to detail
- Client transportation
- Meal preparation
- Classroom management
- Effective communication
- Problem solving
- Customer service
- Using a pos system
- Can handle busy environments
Timeline
DSP
Marion County Horizon Center
06.2025 - Current
Cashier/Customer Service Cashier
Casey's General Store
06.2021 - 06.2025
Day Care Assistant Teacher
Kids n Fitness
12.2019 - 06.2021
Bartender/cook
Powerhouse pub
04.2016 - 10.2018
Clinton Community High School