Ashley Parks
Bellwood
Summary
3 year of customer service and Hospitality Good communication, written, verbal and attention to detail Proficient with Microsoft office suite such as Excel, PowerPoint and Word Intermediate with mathematical principles and applications
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
4
4
years of professional experience
Work History
Package Handler
United Parcel Service Warehouse
11.2024 - 12.2024
- Load and unload packages from trucks and trailers
- Sort packages by size, weight, and destination
- Scan, read, and label packages
- Identify errors in package information
- Collaborate with other warehouse staff
Customers Service
Barista Starbucks
07.2023 - 10.2023
- Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
- Check station before, during and after shift for proper set-up and cleanliness.
- Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
- Input the order into the Point-of-Sale computer to inform the kitchen of the particulars in the order being placed.
- When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments
Delivery Driver
Jimmy John's Sandwiches
01.2023 - 06.2023
- Meet customers with enthusiasm and energy
- Build customer relationships with regulars and new customers
- Make fast, accurate and consistently perfect sandwiches
- Take accurate phone orders
Hostess/Customer Service
Home Run Inn
11.2020 - 04.2023
- Work from verbal and written orders:
- Greet guests, ask seating preference and usher to appropriate table.
- Review current guest seating assignments and seat new guests according to availability and equity of assignment in each station.
- Promote upcoming and current specials/events and distribute menus to guests while seating them.
- Distribute special children premiums such as coloring books and balloons
- Assist guests with special requests or needs.
- Ensure menus are clean and contain appropriate panels and information.
- Monitor guest waiting list.
- Responsible for daily cleaning checklists.
- Oversee the cleanliness and maintenance of the front entrance, work area, games arena, display cases and the bathrooms.
- Assist wait staff, food runners and bus persons in duties as requested.
- Use POS System, calculator, phone and common cleaning supplies.
Education
Proviso West High School
Hillside, IL05.2022
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Positive attitude
- Teamwork and collaboration
- Dependable and reliable
- Safe driving
- Clean driving record
- Active listening
- Relationship building
- Critical thinking
Languages
English
Full Professional
Timeline
Package Handler
United Parcel Service Warehouse
11.2024 - 12.2024
Customers Service
Barista Starbucks
07.2023 - 10.2023
Delivery Driver
Jimmy John's Sandwiches
01.2023 - 06.2023
Hostess/Customer Service
Home Run Inn
11.2020 - 04.2023
Proviso West High School
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