Ashley Ortiz
Chicago,IL
Summary
Accomplished nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
11
11
years of professional experience
Work History
Registered Nurse
Ann & Robert H. Lurie Children's Hospital of Chicago
02.2024 - Current
- Manage approximately 50-60 incoming calls, MyChart messages and inquires.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Recorded details regarding therapies to keep patient charts updated.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Travel Registered Nurse - General Pediatrics
Aya Healthcare
01.2021 - 01.2024
- Administered medications and treatment to patients and monitored responses.
- Monitored patient reactions after administering medications and IV therapies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Managed patients recovering from medical or surgical procedures.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Educated family members and caregivers on patient care instructions.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Registered Nurse - Medical-Surgical/Pulmonary Unit
Ann & Robert H. Lurie Children's Hospital of Chicago
02.2019 - 12.2021
- Managed caseload of 3-4 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Monitored patient vital signs to perform thorough condition assessments.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Utilized EPIC EHR/EMR to document data related to patient care such as medications, interventions and patient responses.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Patient Care Technician
Loyola University Medical Center
09.2017 - 09.2018
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated personal hygiene management, feeding and ambulation.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Senior Caregiver
Healthcare Plus
04.2014 - 09.2017
- Assisted with daily living activities, running errands, and household chores.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean, safe, and well-organized patient environment.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Offered companionship and kindness to elderly patients.
Education
Bachelor of Science - Nursing
Chamberlain University School of Nursing
Addison, IL09-2018
Skills
- Excellent verbal and written communication
- Team collaboration
- Time management
- Problem-solving
- Care plan development
- Health education
- Patient advocacy
- Relationship building
- Quality improvement
- Documentation
- EMR / EHR (Epic and Cerner)
Accomplishments
- Collaborated with a team of nurses in the development of a wound care committee on our unit. Utilized Epic Systems to create "skin care bundle" charting for nurses and medical assistants to properly document safe wound care for all patients. Performed monthly audits and tracking of evidence-based practices.
Timeline
Registered Nurse
Ann & Robert H. Lurie Children's Hospital of Chicago
02.2024 - Current
Travel Registered Nurse - General Pediatrics
Aya Healthcare
01.2021 - 01.2024
Registered Nurse - Medical-Surgical/Pulmonary Unit
Ann & Robert H. Lurie Children's Hospital of Chicago
02.2019 - 12.2021
Patient Care Technician
Loyola University Medical Center
09.2017 - 09.2018
Senior Caregiver
Healthcare Plus
04.2014 - 09.2017
Bachelor of Science - Nursing
Chamberlain University School of Nursing
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