Ashley Moncada
Chicago
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Patient Access Representative
Insight Hospital
Chicago, IL
03.2026 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
- Demonstrated excellent problem-solving skills by identifying potential bottlenecks within the registration process and implementing effective solutions to address them.
- Achieved high levels of accuracy in patient data entry, minimizing errors and enhancing record reliability.
Patient Access Representative
Advocate Illinois Masonic Medical Center
Chicago, IL
02.2025 - 05.2026
- Facilitated patient registration and appointment scheduling using electronic health record systems.
- Verified insurance eligibility and benefits to ensure accurate patient billing.
- Assisted patients with inquiries, providing information on services and procedures.
- Coordinated communication between patients and medical staff for seamless care delivery.
Prospect Services
Chicago Midway Airport
Chicago, IL
08.2022 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Resolved passenger inquiries and complaints, enhancing customer satisfaction through effective communication.
- Assisted passengers with check-in processes, ensuring efficient boarding and compliance with safety regulations.
- Educated passengers on safety procedures and provided assistance to disabled passengers
Education
High School Diploma -
Muchin College Prep
Chicago, ILAssociate of Arts - Criminal Justice
Olive Harvey College
Chicago, IL08-2027
Skills
- Registration and admissions
- Medical terminology
- Problem-solving
- Team leadership
- Reliability and dedication
- Multitasking and organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Access Representative
Insight Hospital
03.2026 - Current
Patient Access Representative
Advocate Illinois Masonic Medical Center
02.2025 - 05.2026
Prospect Services
Chicago Midway Airport
08.2022 - 11.2024
High School Diploma -
Muchin College Prep
Associate of Arts - Criminal Justice
Olive Harvey College