Results-driven supervisor with expertise in operational efficiency, team leadership, and process improvement. Adept at enhancing workflows and ensuring compliance with safety standards to drive customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Midwest Refrigeration
Belvidere
07.2025 - Current
Supervised daily operations of refrigeration systems and maintenance tasks.
Trained staff on safety protocols and equipment usage procedures.
Conducted inventory checks for refrigeration parts and supplies regularly.
Ensured compliance with safety regulations and industry standards consistently.
Communicated with customers regarding service requests and updates promptly.
Digital Coach
Walmart
Rockford
07.2024 - 11.2025
Implemented new procedures to enhance operational efficiency and workflow.
Managed inventory levels to support project needs and resource allocation.
Assisted in budget management through monitoring expenses and resource use.
Coached, mentored and trained team members in order to improve their job performance.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Line Lead
QPS Staffing
Rockford
03.2025 - 07.2025
Coordinated workflow among team members to maintain production efficiency.
Trained new employees on equipment operation and safety procedures.
Conducted quality checks to ensure product standards were met consistently.
Assisted in troubleshooting equipment issues to minimize downtime.
Communicated with management regarding workflow challenges and solutions.
Area Manager
Amazon
Beloit
10.2023 - 07.2024
Supervised daily operations within multiple fulfillment centers.
Managed workforce scheduling to optimize productivity and efficiency.
Analyzed performance data to improve operational workflows.
Developed training materials for ongoing staff development initiatives.