Ashley Malloy
Zeigler
Summary
Detail-oriented professional with extensive experience in quality control and team leadership. Proven ability to enhance operational efficiency and mentor staff, driving adherence to production standards and customer satisfaction.
Overview
11
11
years of professional experience
Work History
100% Inspector
Continental Tire
Mt. Vernon, IL
04.2024 - Current
- Conducted thorough inspections of tire production processes to ensure compliance with quality standards.
- Monitored equipment performance, identifying maintenance needs to prevent disruptions in production flow.
- Upheld codes and regulations governing materials, processes, and procedures.
Hancho/Team Leader
Aisin Electronics Illinois LLC
Marion, IL
07.2020 - 03.2024
- Led cross-functional teams to enhance production processes and improve operational efficiency.
- Coordinated daily operations to ensure alignment with production schedules and quality standards.
- Mentored junior staff, promoting a collaborative work environment and enhancing team performance.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Shift Manager
McDonald's
Herrin, IL
02.2017 - 07.2020
- Supervised daily restaurant operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on food safety standards and customer service excellence.
- Resolved customer complaints effectively, enhancing overall satisfaction and retention rates.
- Coached crew members to optimize performance and motivate toward more efficient work.
Assistant Manager
Piercing Pagoda of Zale
Carbondale, IL
03.2015 - 02.2017
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on product knowledge and customer service excellence.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Gillespie High School
Gillespie, IL05-2009
Skills
- Training and mentoring
- Attention to detail
- Problem-solving
- Time management
- Customer service
- Excellent communication
- Visual inspections
- Quality control
Timeline
100% Inspector
Continental Tire
04.2024 - Current
Hancho/Team Leader
Aisin Electronics Illinois LLC
07.2020 - 03.2024
Shift Manager
McDonald's
02.2017 - 07.2020
Assistant Manager
Piercing Pagoda of Zale
03.2015 - 02.2017
High School Diploma -
Gillespie High School