Ashley Jones
Calumet City
Summary
Healthcare professional with experience in patient access roles, ensuring smooth patient admissions and accurate data management. Proven ability to collaborate effectively with teams and adapt to dynamic healthcare environments. Known for excellent communication skills and strong attention to detail.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Northwestern Medicine
07.2024 - Current
- Enter patient information into databases and maintain accurate records
- Relay information to relevant staff members
- Inform patients and their caregivers of hospital procedures, policies, and protocols
- Provide patients with billing and payment information
- Deal with patient questions, concerns, and issues
- Perform general administrative tasks
Transport Services
RUSH UNIVERSITY MEDICAL CENTER
06.2023 - 07.2024
- Transport patients, hospital records, and other materials throughout the institution
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Sales Associate
CHAMPS
08.2020 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Maintained customer satisfaction with quick and professional handling of product returns
Education
High School Diploma -
Harold L Richards High School
Oak Lawn, IL05.2021
Skills
- Microsoft Outlook
- Problem Solving
- Customer Service
- Organizational skills
- Teamwork
- Critical thinking
Timeline
Patient Access Representative
Northwestern Medicine
07.2024 - Current
Transport Services
RUSH UNIVERSITY MEDICAL CENTER
06.2023 - 07.2024
Sales Associate
CHAMPS
08.2020 - 06.2023
High School Diploma -
Harold L Richards High School
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