Ashley Hutson
Lake Villa
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
3
3
years of professional experience
Work History
Waitress
Tammy's Pizza And Pasta
05.2022 - 08.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Volunteer
North Chicago Community Partners
06.2021 - 08.2021
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running programs by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Restaurant Hostess
Bricks and Ivy Sports Tavern
09.2019 - 12.2019
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Science - Criminal Justice Sciences
Illinois State University
Normal, IL12-2025
High School Diploma -
Grayslake North High School
Grayslake, IL05-2021
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Timeline
Waitress
Tammy's Pizza And Pasta
05.2022 - 08.2022
Volunteer
North Chicago Community Partners
06.2021 - 08.2021
Restaurant Hostess
Bricks and Ivy Sports Tavern
09.2019 - 12.2019
Bachelor of Science - Criminal Justice Sciences
Illinois State University
High School Diploma -
Grayslake North High School
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