Ashley Hunt
Oakwood
Summary
Highly organized and dependable candidate with a proven track record of effectively managing priorities and maintaining a positive attitude. Adept at willingly taking on additional responsibilities to meet team goals and ensure customer satisfaction.
Overview
7
7
years of professional experience
Work History
Travel Agent
Travel By Beth
03.2022 - Current
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Maintained detailed records of client transactions, ensuring accurate billing information was always on hand for future reference or dispute resolution purposes.
- Provided emergency travel assistance, offering peace of mind and support to clients during their journeys.
- Maintained feedback system to gather client insights, driving improvements in service and satisfaction.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
Inpatient Pharmacy Technician
Carle Foundation Hospital
01.2020 - 03.2022
- Performed various pharmacy activities with strong commitment to accuracy, efficiency and service quality.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Streamlined pharmacy operations with efficient coordination between nursing staff, pharmacists, and patients.
Corporate System Analyst
Wolfram Research
07.2019 - 08.2020
- Managed user accounts by adding and deleting employee access, ensuring appropriate security permissions.
- Collaborated with cross-functional teams to develop system solutions tailored to business needs.
- Managed and implemented system updates, patches, and releases in compliance with established timelines.
- Performed routine duties accurately and effectively.
Customer Service Representative Agent
Wolfram Research
12.2017 - 07.2019
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Enhanced customer satisfaction by efficiently addressing and resolving their concerns and inquiries.
- Applied basic Microsoft software proficiency to enhance customer support operations.
- Collaborated with colleagues to enhance customer experience and improve service quality.
- Contributed to a positive work environment by actively participating in team meetings and sharing ideas for improvement.
Office Assistant
Douglas County Abstract
08.2017 - 11.2017
- Greeted visitors and clients professionally, providing friendly and knowledgeable assistance.
- Performed proofreading, transcription, and invoicing to streamline office operations.
- Managed filing systems, enhancing organization and accessibility of important documents.
- Developed and upheld professional relationships at the Douglas County Courthouse.
- Handled phone inquiries, routing calls and documenting messages efficiently.
Education
Associate of Applied Science - Baking And Pastry Arts
Saint Louis Community College
St. Louis, MO05-2017
High School Diploma -
Tuscola Community High School
Tuscola, IL05-2013
Skills
- Customer service
- Positive attitude
- Resourceful
- Dedicated team player
- Strong problem solver
- Attention to small details
Timeline
Travel Agent
Travel By Beth
03.2022 - Current
Inpatient Pharmacy Technician
Carle Foundation Hospital
01.2020 - 03.2022
Corporate System Analyst
Wolfram Research
07.2019 - 08.2020
Customer Service Representative Agent
Wolfram Research
12.2017 - 07.2019
Office Assistant
Douglas County Abstract
08.2017 - 11.2017
Associate of Applied Science - Baking And Pastry Arts
Saint Louis Community College
High School Diploma -
Tuscola Community High School
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